Product Rating: 4 of 5 stars
Customer Reviews
- Product Rating: 2 of 5 stars
Not happy
The dress came torn and dirty; we had to have it repaired because we didn't have time to return. Fit was good but very disappointed in the state the dress was delivered in.Response from Lulus.com: Hello Laura, thanks for your review! We're so sorry to hear that this dress didn't meet your expectations in person. We want you to love every Lulus purchase, so please get in touch with us (lulus.com/customerservice). We would be happy to find a solution for you! xo - Product Rating: 4 of 5 stars
Vestido de boda (Wedding Dress)
Me gusta su estilo y lo hermoso q se ve, pero necesito este mismo pero con las características q le envío para q me pueda servir y entallar en mi cuerpo, porq el q me enviaron me queda pequeñoResponse from Lulus.com: Translated by Lulus Staff: I like its style and how beautiful it looks, but I need the same one but with the features that I sent it so that it can fit me and fit my body because the one they sent me is too small. - Product Rating: 1 of 5 stars
Most disappointing dress.
First, one side of the hook of the dress is missing. Bought more than 5 dresses of XS which fit me well except this one. I bought it on sale so I couldn't refund or exchange. The zipper is not good and is without one side of the hook. Now I can only keep it in my wardrobe for nothing. Really disappointed about this.Response from Lulus.com: Hey Carol. Thank you for your review. We are so sorry to hear that the dress arrived with a defective zipper and missing a part of the hooka nd eye! This is not a typical experience and someone from our customer care team will be reaching out to you via email shortly. xo - Product Rating: 3 of 5 stars
Beautiful
Beautiful dress. I ordered an XS in everything. It fit but was a little tight in the bust.Response from Lulus.com: Hi, Kelli! Thank you so much for your feedback on this ress. We are always here for you if you are ever in need of assistance with sizing! Please feel free to reach out to us (lulus.com/customerservice). Our Fit Experts are always happy to provide a personalized fit recommendation so you can shop... Read More - Product Rating: 3 of 5 stars
As others said, zipper is not good
I wanted to try it in case the other reviews had a bad model, but I also experienced trouble trying to get the zipper to go all the way up. Never was able to and so I had to return it.Response from Lulus.com: Hi, Alethea! We are so sorry to hear that you had issues with the zipper on this dress. We always pride ourselves on quality, and this will be something our team will look into right away! We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance please... Read More - Product Rating: 2 of 5 stars
Zipper doesn't work smoothly
The zipper is extremely difficult to zip all the way up. There is no way I could zip it up by myself. The fabric is not stretchy at all. The style is very cute though.Response from Lulus.com: Hello May! We are so sorry to hear that the dress arrived with the zipper not working smoothly. It looks like you already spoke with customer service and they were able to help. We do again apologize that this happened! Thanks for taking the time to share your review. xo - Product Rating: 3 of 5 stars
Dress is so beautiful but received damaged
I love the dress's silhouette so much. It's so lightweight and cute, but the hook was not in place. It was dangling, and the zipper did not zip smoothly. The fabric is not stretchy at all so size up.Response from Lulus.com: Hi May, thank you for your review! We're so sorry to hear that you received a damaged dress. We do see that our Customer Care Team was able to assist with this. We're glad we were able to resolve this for you! xo
