Product Rating: 3 of 5 stars
Shipping didn't make it happen
Lulus customer service is great! I ordered a dress for a holiday party- paid for extra shipping to make sure it was here on time. Unfortunately the tracking showed it wasn't picked up- of course holiday season means mail shipping is overloaded. I never got my dress. They refunded all costs and were very nice about it. I look forward to ordering another dress! Will look to Lulus for future dress orders.Response from Lulus.com:
Hey Sarah! We are so sorry to hear this happened. Please know that this is never a typical experience. We truly appreciate your review and see that you have also reached out to our customer service team directly for assistance. We're thankful for the opportunity to help! Please reach back out to us...
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