Product Rating: 5 of 5 stars
Customer Reviews
- Product Rating: 1 of 5 stars
No
I saw the reviews, and still purchased. But they are true. Pearls are very delicate, came with a couple missing pearls, pretty spacious, but I feel like the chain is very weak. Cheap materials for the cost? Very disappointed, was going to use for a wedding but now I will have to find something else, don't want it falling apart at the event.
Response from Lulus.com: Hello Giovanna. We are truly sorry to hear about the bag arriving with some of the pearls missing. We'd love to look into this and help, so a member of our customer care team will be reaching out to you via email shortly! xo - Product Rating: 2 of 5 stars
Beautiful, but won't laat
Love this purse, it was the perfect vibe for my wedding day. But within 1 hour of using it the whole side seam opened up and was unusable. A guest of mine had to see it, and then a couple hours later the chain snapped in half. Sooo I didn't really get much use out of it.
Response from Lulus.com: Hello Kristen. We are so sorry to hear that the bag and the strap broke! This is not a typical experience, and we are so happy to see that you've already connected with our customer care team and they were able to make this right. We appreciate your patience and understanding. If you have any other... Read More - Product Rating: 2 of 5 stars
Defective
I'm very disappointed in the quality of this bag. I purchased it for a special occasion, and within hours, the beads were falling off, the bottom seam ripped out, and the chain broke.
Response from Lulus.com: Hello Heather. We are sorry to hear that this happened with the bag! This is not a typical experience at all, and we are so happy to see that you've already spoken with our customer care team and they were able to make this right! We appreciate your patience. If you have any other questions or... Read More - Product Rating: 2 of 5 stars
Beautiful, but poor quality
I love this purse and it's absolutely beautiful. I bought it as my wedding purse and to bring on my honeymoon. Unfortunately it was falling apart before the wedding even started. Would not recommend for the cost.
Response from Lulus.com: Hi Cecilia! We are so sorry to hear that this happened. This is not at all a typical experience and we'd love to take care of this for you! Please keep an eye out for an email from our Customer Care team. We'll be in touch soon! xo