Product Rating: 4 of 5 stars
Customer Reviews
- Product Rating: 3 of 5 stars
Ripped on first wear
I really loved this dress. Beautiful color and beautiful fit. I wore it for a wedding and was only in it for a couple of hours, and then it tore. Just disappointed in the quality and was hoping to wear it again.
Response from Lulus.com: Hello Katie. We are so sorry to hear that the dress ripped at your event! This isn't a typical experience, and we want to make this right! We will be reaching out to you via email shortly so that we can help! xo - Product Rating: 3 of 5 stars
Disappointed
The zipper sucked. I have ordered through Lulus for years and have never had bad luck. This time I got a crappy made zipper that didn't zip up and broke upon use. I am generous with the rating due to the fact that I have loved other dresses I have orderedResponse from Lulus.com: Hello Janice. We are so sorry to hear about the bad zipper! This isn't a typical experience, and we want to make this right! Someone from our customer care team will be sending you an email shortly. xo - Product Rating: 1 of 5 stars
Poor quality zipper
Even not on my body, I could not get this dress to unzip and it kept getting stuck in one spot. Nightmare of a dress, don't waste your time. This isn't the first review mentioning the poor zipper quality and I should have listened. Save yourself the time and money, don't order it.Response from Lulus.com: Hey, Kimberly! We thank you so much for informing our team of this issue. We appreciate each and every review and will be looking into this as this is never the way we want you to receive your order! We see that our team has assisted with your concerns but please do not hesitate to get back in touch... Read More - Product Rating: 2 of 5 stars
Bummed
This dress was so beautiful but the large did not fit well around my ribcage or hips. So I exchanged it for an XL in hopes that it would fit better. The hips fit well, however the top was way too loose now and the dress was super long. I had to get a dress last minute from elsewhere and now that all the wedding stuff is settled, I came back here to find out I can't return a dress that I never wore. Super bummed. Now I'm out $100. ):Response from Lulus.com: Hello Gabrielle! Thank you for sharing your feedback with us. If you would like additional insight regarding sizing for future purchases, please reach out to our team of fit experts (lulus.com/customerservice). We want to help you shop with confidence! xo - Product Rating: 5 of 5 stars
New favorite dress
I had my doubts about ordering a rust colored dress and having tan skin. But I tried it on and I was impressed! As someone who feels frumpy or just unconvinced with how I look in dresses sometimes, this. dress. was a game changer. I got so many compliments on it, even prior to the event. Even when I reached out to Lulus regarding an issue with the dress, they got back to me in such a respectable and timely manner, and we resolved the issue with... Read More
- Product Rating: 1 of 5 stars
Zipper broke when trying on
Very upset that the zipper broke when trying it on for the first time. Fits perfectly (I have the same dress in green), but now the zipper won't line up correctly and I'm unsure how this happened.
Response from Lulus.com: Hi Emily, we're so sorry to hear that! Your feedback will be passed over to the proper teams and we'll be in touch. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance please contact us (lulus.com/customer service) and we will gladly help! xo - Product Rating: 5 of 5 stars
Favorite Dress
This dress fit stunningly. So many compliments on it all night. Material was perfect.
- Product Rating: 5 of 5 stars
Sun kissed in yellow
This dress was perfect for a summer wedding by the beach. It was light and breathable. The pale yellow was a perfect shade to complement the season! I received so many compliments on the dress. My only flaw was that the shoulder straps kept sliding off, but the rest of the fit was perfect and true to size!
- Product Rating: 5 of 5 stars
Confidence booster
This dress is so flattering and the fabric is nice and light, perfect for hitting the dance floor! I bought it for a couple weddings that I'm attending in the fall. It's flattering and very comfortable. I'm short (5'2") so I had to get it hemmed, and the shoulder straps are slightly big, but not so much that they're falling off my shoulders or anything. I'd prefer a comfortable fit to a tight fit anyway. I love it!
