Product Rating: 1 of 5 stars
I never received this item
I ordered a jumpsuit. A few days later I got the message that my order was delivered but I never received the package. I called OnTrac Customer Service, they said "Our facility has completed the investigation. If the package has not yet been received, please contact your seller for further assistance." And Lulus doesn't take care of that so I basically wasted my money.Response from Lulus.com:
Hi Jennifer! We are so sorry to hear that this happened! We aren't seeing any previous contact with our customer service team and we'd love to take care of this for you so someone will be reaching out directly via email! We'll be in touch soon! xo
