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Customer Reviews

3.9
Product Rating: 3.9 of 5 stars
733 Reviews
Fit: Small Based on 734 Reviews
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 1 of 5 stars

    Too short

    This dress is really nice, but the zipper keeps getting stuck and the dress itself is really short.
    Response from Lulus.com: Hello Natasha, thanks for your review! We apologize that this dress didn't meet your expectations in person. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo
    Natasha R. — 5' 6" tall, 140lbs lbs, 34C
    Fit: Runs Small Size: M Color: Black Black
  2. Product Rating: 1 of 5 stars

    Very small and a lot of fabric

    I tried a L and an XL and both were too small. I typically wear a M or L from Lulus. It was way too short for my comfort level while somehow having pounds of fabric.
    Response from Lulus.com: Hello Jacqueline! Thank you for sharing your feedback with us. If you would like additional insight regarding sizing for future purchases, please reach out to our team of fit experts (lulus.com/customerservice). We want to help you shop with confidence! xo
    Jacqueline T. — 5' 2" tall, 145lbs lbs, 36B, waist 34"
    Fit: Runs Small Size: M Body Type: Pear Shaped Color: Burgundy Burgundy
  3. Product Rating: 1 of 5 stars

    Don't buy! Zipper broke!

    Omg, the zipper broke the day of the wedding. I tried this dress on 3 times before the wedding. I struggled with the zipper, and my bf had to help me. It was too late to return it, so I went with it. Again, just tried on. Didn't go out in it. Had it on for maybe 10 mins. Day of the wedding, my girls cannot get the zipper up. They finally did, and it broke. We had to Maguire with safety pins and a shawl. This is the second dress I have purchased... Read More
    Response from Lulus.com: Hello Kathryn. We are truly sorry to hear about the zipper breaking on your dress the day of the wedding! This isn't a typical experience and a member of our customer care team will be reaching out to you shortly to help! xo
    Kathryn B.
    Fit: Runs a Little Small Size: M Event: Wedding (Guest) Color: Mauve Pink Mauve Pink
  4. Product Rating: 1 of 5 stars

    Horrible Customer service

    It was never delivered to my address. It was left outside somewhere and all Lulus would offer is to file a police report. It took them 2 weeks to reply when I made the initial claim. Absolutely no help.
    Response from Lulus.com: Hello, thanks for your review! Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo
    Holly B. — 5' 6" tall, 150lbs lbs, 36B
    Fit: Runs Small Size: M Event: Holiday Color: Dark Green Dark Green
  5. Product Rating: 3 of 5 stars

    RUNS SO SMALL

    I am always a small in dresses. So I ordered a small in this and it is TIGHT. The zipper is AWFUL. Can't get it passed the seams. I never got this dress on all the way because between myself and my boyfriend, we couldn't get the zipper up. It was very tight but it would've been doable if the zipper worked properly. It's also VERY short. I have a big butt and hips and my butt cheeks were almost hanging out. The material itself is good quality... Read More
    I am always a small in dresses. So I ordered a small in this and it is TIGHT. The zipper is AWFUL. Can't get it passed the seams. I never got this dress on all the way because between myself and my boyfriend, we couldn't get the zipper up. It was very tight but it would've been doable if the zipper worked properly. It's also VERY short. I have a big butt and hips and my butt cheeks were almost hanging out. The material itself is good quality and silky. The color is nice too. You need to size up at least one size; maybe 2. The zipper is such a pain. Will have to return. The pic I included is me with it on, but it is not zipped up fully in the back because the zipper gets stuck on each seam. - Caitlin W.
    Response from Lulus.com: Hi Caitlin, thank you for sharing your feedback with us! We're sorry that this dress was too small. We want you to love every Lulus purchase, so if you are ever in need, please get in touch with us (lulus.com/customerservice). We would be happy to find a solution for you! Xo
    Caitlin W. — 5' 5" tall, 144lbs lbs, 34D
    Fit: Runs Small Size: S Event: Wedding (Guest) Color: Sage Green Sage Green
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