Product Rating: 3 of 5 stars
Dress came damaged
UPDATE- customer service reached out and provided a credit for the dress! I wasn't expecting that, but am appreciative. Great customer service! Opened the dress and it looked great, and then hung it up and noticed a torn area on the bottom. I don't have time to return it as the event is next week! Going to take it to the dry cleaners to be steamed in the hopes it helps a little bit, but super disappointing to receive a damaged item.Response from Lulus.com:
Hi Tina, thank you for sharing your feedback with us! We're sorry that this dress arrived damaged and are happy to hear you were able to get this issue resolved. We want you to love every Lulus purchase, so if you are ever in need, please get in touch with us (lulus.com/customerservice). We would...
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