Beautiful Dress - Zipper Broke Immediately
This was my first purchase from Lulus. The dress itself was so gorgeous and it was super comfortable. The size was perfect, but the zipper caught and fell off the track the very first try on. I had to be safety pinned into the dress for my event (which everyone thought was just a fashion choice - so no worries there!). Would buy again, just really disappointed the zipper was non-functional.
Response from Lulus.com:
Hi Erin, thank you for sharing your feedback with us! We're sorry that the zipper on your dress broke so quickly! We want you to love every Lulus purchase, so if you are ever in need, please get in touch with us (lulus.com/customerservice). We would be happy to find a solution for you! xo