Straps are poorly made
These were very cute, aside from the straps being poorly made. The strap with the buckle on one shoe was much shorter than the one on the other shoe, and they barely fit around my ankles making them extremely uncomfortable. For reference, I'm a petite individual and usually use one of the tightest shoe hole options from Lulus/ Steve Madden. Would definitely repurchase if they fixed the issue!
Response from Lulus.com:
Hi Sarah, thank you for sharing your feedback with us! We're sorry that these heels didn't meet your expectations in person. We want you to love every Lulus purchase, so if you are ever in need, please get in touch with us (lulus.com/customerservice). We would be happy to find a solution for you! xo