Product Rating: 4 of 5 stars
Customer Reviews
- Product Rating: 1 of 5 stars
Buyer beware!
This company is a complete joke! I bought two dresses for my daughter for prom so she could figure out which one she liked best. After figuring it out and returning the other, I just received an email from Lulu customer service stating that they will not give me a refund, only a store credit because they found hair woven in the material of the dress I returned. Are they kidding? First of all I was in the room with my daughter when she tried it on... Read MoreResponse from Lulus.com: Hi Rebecca! We truly appreciate your review and see that you have also reached out to our customer service team directly for assistance. We're thankful for the opportunity to help! Please reach back out to us if we can assist you further! <3 - Product Rating: 5 of 5 stars
Received the wrong size
UPDATE: Lulu's reached out to me regarding my review and offered to send a replacement size. Since I've already altered and worn the bigger size, they refunded me in full for my original purchase. Super grateful for the amazing communication and customer service! I'd been waiting for the XS to come back in stock and was super excited when I finally snagged it. Unfortunately, Lulu's sent me a size small in a size extra small bag. I'm guessing... Read More - Product Rating: 5 of 5 stars
Classy!
Bought for my daughter for Prom. It is a stunning and classy dress! She got many compliments! The best part is she'll be able to wear this perfect black dress again in the future. The fit was great around the bust, but did gape a tiny bit on her lower back. She is a size 00/0 with a 33" inseam. The length hit perfectly with no alterations.
- Product Rating: 5 of 5 stars
Black dress
I love this dress so much! I was long enough on me but was a little big in the waist. Totally recommend this dress!
