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Customer Reviews

3.4
Product Rating: 3.4 of 5 stars
87 Reviews
Fit: True to Size Based on 87 Reviews
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 2 of 5 stars

    Made me sad

    I thought this dress was so cute! Had to wear it for a wedding. But I only used the zipper twice once to try on and then for the wedding I was in. The zipper broke when I was putting it on for the wedding. I had to be sewn into this dress an hour before a wedding and then put out of it after. So I got one wear out of it. It gets a two star for the cheap zipper and the emotional distress it caused me. Almost ruined makeup an hour before a wedding.... Read More
    Response from Lulus.com: Hi Kameron, we're so sorry that happened to the zipper! Your feedback will be passed over to the proper teams and we'll be in touch. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo
    Fit: True to Size Size: XL Event: Wedding (Bridesmaid) Color: Sage Green Sage Green
  2. Product Rating: 4 of 5 stars

    Beach wedding

    This was a great dress for my daughters to wear to the beach wedding. Got here quickly but ran small.
    This was a great dress for my daughters to wear to the beach wedding. Got here quickly but ran small. - Melissa M.
    This was a great dress for my daughters to wear to the beach wedding. Got here quickly but ran small. - Melissa M.
    Fit: Runs a Little Small Size: S Event: Wedding Color: Light Pink Light Pink
  3. Product Rating: 5 of 5 stars

    Beautiful for my 13 year old

    I ordered this dress for my 13 year old daughter to wear in my wedding. The dress is absolutely beautiful and the quality is fantastic. The sage green color is the perfect compliment to my dusty purple velvet dress, also from Lulus. So excited, can't wait for her to wear it! We love Lulus, it's the first place I look when me or my daughters need a special event dress.
    Fit: True to Size Size: XS Event: Wedding (Bridesmaid) Color: Sage Green Sage Green
  4. Product Rating: 2 of 5 stars

    Zipper is garbage

    I loved everything about this dress, but the zipper immediately broke upon trying to zip it. The price of this dress and the quality of that zipper do not add up. I'm beyond frustrated.
    Response from Lulus.com: Hello Hadley, thanks for your review! We're so sorry to hear that you had trouble with the zipper. We want you to love every Lulus purchase, so if you are ever in need, please get in touch with us (lulus.com/customerservice). We would be happy to find a solution for you! xo
    Fit: Runs a Little Small Size: XS Event: Wedding (Guest) Color: Sage Green Sage Green
  5. Product Rating: 4 of 5 stars

    Discovery

    This purchase is my first but not the last! Your website was a very nice discovery.
    Fit: Runs a Little Small Size: S Event: Ball/Gala Color: Light Pink Light Pink
  6. Product Rating: 4 of 5 stars

    Good fit, but long

    This dress was so stunning, but it was way too long on me. I would have needed 8 inches taken off to comfortably wear this dress in heels. Fit was good and the make/material seemed high quality, probably better for a taller girl!
    Fit: True to Size Size: L Color: Sage Green Sage Green
  7. Product Rating: 2 of 5 stars

    Cute but zipper is horrible

    Dress is super cute; got it shortened because I'm so short, which was fine and easy! The big issue was the zipper. It would not zip, and it was not because it didn't fit. The zipper was impossible to zip, and I had to take the leftover cloth from the bottom to cover up. Would not recommend buying until they fix the zipper
    Response from Lulus.com: Hi Danielle, we're so sorry you had difficulties with the zipper! We would love to get further in touch, so please keep an eye out for an email from our team shortly. We look forward to connecting with you! If you ever have questions or need assistance, our customer service team... Read More
    Fit: Runs Small Size: S Event: Wedding Color: Light Pink Light Pink
  8. Product Rating: 1 of 5 stars

    Zipper Doesn't Work

    The zipper doesn't work it - I tried it on to go get alterations and it won't work even with two people's help. I don't want to keep it because afraid it will break the day of the wedding. Can't return it because it's over the 21 day mark.
    Response from Lulus.com: Hey Kayla. Thank you for your review. We are so sorry to hear that the dress arrived with a defective zipper. This is not a typical experience and someone from our customer care team will be reaching out to you via email shortly. xo
    Fit: Runs Small Size: XS Color: Sage Green Sage Green
  9. Product Rating: 2 of 5 stars

    Broken zipper

    Sadly, I should've paid attention to the reviews. The zipper is made so poorly. The second time I tried on the dress, in hopes that the zipper worked better, the zipper would not go back down and was stuck. My husband and I tried moving it down for over 30 minutes and eventually had to cut the dress off of me at the zipper. It's such a cute dress, so was so upset that the zipper is made so poorly.
    Response from Lulus.com: Hello! We're truly sorry that this dress didn't meet your expectations. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance please contact us (lulus.com/customer service) and we will gladly help! Thanks for sharing a review! xo
    Fit: Runs a Little Small Size: XS Event: Wedding Color: Light Pink Light Pink
  10. Product Rating: 2 of 5 stars

    Dress

    I bought it for a wedding. Such a beautiful dress but unfortunately the zipper came broken so I could not wear it for the wedding
    Response from Lulus.com: Hey there, Chloe! We are so sorry to hear that your dress arrived with a broken zipper. Please know that this is never a typical experience. We truly appreciate your review and that you reached out to our customer care team for assistance. We're thankful for the opportunity to help! xo
    Fit: Runs a Little Small Size: M Event: Wedding Color: Sage Green Sage Green
Viewing 6 of 8 Reviews
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