Product Rating: 5 of 5 stars
Customer Reviews
- Product Rating: 2 of 5 stars
Zipper was broken, had to be sewn into dress minutes before wedding
I liked this dress so much. I felt so comfortable and confident in it, but the zipper was broken. The teeth were not lined up and it didn't zip in the center third of the zipper. I had to be sewn into the dress minutes before my sister's ceremony. It was so disappointing.Response from Lulus.com: Hello Jacqueline! We are so sorry to hear that this happened! This is not typical and someone from our care team will be reaching out to you right away via email! xo - Product Rating: 2 of 5 stars
Zipper is garbage
I loved everything about this dress, but the zipper immediately broke upon trying to zip it. The price of this dress and the quality of that zipper do not add up. I'm beyond frustrated.Response from Lulus.com: Hello Hadley, thanks for your review! We're so sorry to hear that you had trouble with the zipper. We want you to love every Lulus purchase, so if you are ever in need, please get in touch with us (lulus.com/customerservice). We would be happy to find a solution for you! xo - Product Rating: 2 of 5 stars
zipper broke
The zipper broke and split up the middle when I tried it on. It also was way too baggy in the boob area. Would not recommend for the price considering the zipper malfunction
Response from Lulus.com: Hi Jodie, we're so sorry to hear that! We passed your feedback to the proper teams and will be in touch, so please keep an eye out for an email from our team shortly. If you ever have questions or need assistance, please contact our customer service team (lulus.com/customerservice). They're... Read More - Product Rating: 4 of 5 stars
Good fit, but long
This dress was so stunning, but it was way too long on me. I would have needed 8 inches taken off to comfortably wear this dress in heels. Fit was good and the make/material seemed high quality, probably better for a taller girl! - Product Rating: 1 of 5 stars
Do not buy
When I got the dress and tried it on, the zipper broke and I couldn't take the dress off. It was damaged and is of poor quality. Had to go and fix the zipper for 50$. Waste of money. It is also damaged in the front.
Response from Lulus.com: Hi Jannie. We are so sorry to hear that the dress arrived damaged and with a defective zipper. This is not a typical experience and someone from our customer care team will be reaching out to you via email shortly. xo - Product Rating: 1 of 5 stars
Zipper Doesn't Work
The zipper doesn't work it - I tried it on to go get alterations and it won't work even with two people's help. I don't want to keep it because afraid it will break the day of the wedding. Can't return it because it's over the 21 day mark.Response from Lulus.com: Hey Kayla. Thank you for your review. We are so sorry to hear that the dress arrived with a defective zipper. This is not a typical experience and someone from our customer care team will be reaching out to you via email shortly. xo - Product Rating: 4 of 5 stars
Beach wedding
This was a great dress for my daughters to wear to the beach wedding. Got here quickly but ran small.
- Product Rating: 2 of 5 stars
Dress
I bought it for a wedding. Such a beautiful dress but unfortunately the zipper came broken so I could not wear it for the weddingResponse from Lulus.com: Hey there, Chloe! We are so sorry to hear that your dress arrived with a broken zipper. Please know that this is never a typical experience. We truly appreciate your review and that you reached out to our customer care team for assistance. We're thankful for the opportunity to help! xo - Product Rating: 1 of 5 stars
Zipper sucks
Do not buy this dress if you want the zipper to break before the wedding. It fit perfectly, but the zipper catches on the fabric and is very hard to pull up. Unfortunately, the zipper broke off the day before the wedding I was attending. I really wanted to wear this dress because it was so cute. I'm very heartbroken.Response from Lulus.com: Oh no, Klaudine! Thank you for sharing your experience with us. We're so sorry to hear about the zipper on your dress. A member of our Support team has reached out to you via email to help with this issue! xo
