Disappointment
I really wanted to love this dress because it's beautiful. I purchased for an event a few days before and rush shipped. But extremely poorly made. I always purchase from Lulus as I am a very loyal customer. The zipper on this dress is truly awful and poorly made. I was able to zip it up halfway then it got caught on the thin mesh fabric. After finally zippering it up all the way, the zipper opened up and broke. I then had to shimmy it off my head...
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Response from Lulus.com:
Hi Lia, we're so sorry to hear that! Your feedback will be passed over to the proper teams and we'll be in touch. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo