Product Rating: 2 of 5 stars
Zipper broke on the day of my prom.
LOVED the way that this dress looked on me, but the zipper broke on the day of my prom. I was very distressed as I didn't have a backup option so my mother had to frantically sew me into my dress right before prom.
Response from Lulus.com:
Hi Soohee. We are truly sorry to hear that the zipper broke the day of your prom! We understand how stressful that was, and we would never want this to happen! We checked on your order, and we are happy to see that you've already spoken with our customer care team and they were able to make this...
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