Product Rating: 3 of 5 stars
Sad
Absolutely loved the bag when it arrived. The vegan leather is fantastic quality and I have received many compliments. Unfortunately after a few wears the gold piece along one of the sides broke off, it looks like the top screw holding it in place broke off. I am so sad!Response from Lulus.com:
Hi Madeleine! We are very sorry to hear about your disappointment! Please know that Customer Service (http://www.lulus.com/customer-service.html) is here for you and we will do our best to turn any negative experience into a positive one. We appreciate your feedback! XOXO