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Customer Reviews

3.5
Product Rating: 3.5 of 5 stars
155 Reviews
Fit: Slightly Small
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 1 of 5 stars

    Never received.

    Terrible customer service!! The shipment was never sent and all they can do is offer to "investigate" for a week while I'm still out a dress for a wedding!
    Response from Lulus.com: Hi, Nicole! Thank you for taking the time to provide us with your feedback. We're so sorry to hear you were unhappy with your experience. We do see that you were able to connect with our Customer Care team to get this resolved. If there is anything else that we can help with, please feel free to let... Read More
    Nicole V. — 5' 6" tall, 170lbs lbs, 36DD
    Fit: True to Size Size: XL Event: Wedding (Guest) Color: Coral Floral Print Coral Floral Print
  2. Product Rating: 3 of 5 stars

    Picture looks better

    The material is heavy. The picture looks better than in person.
    Response from Lulus.com: Hello Lucy! We're sorry that this dress's material wasn't quite to your liking in person. We want you to shop with confidence, so we include the fabric content and care instructions in each item's product description. We hope this helps you to shop with us in the future! Please contact us... Read More
    LUCY M.
    Fit: Runs Small Size: M Event: Wedding Color: Green Floral Print Green Floral Print
  3. Product Rating: 4 of 5 stars

    Too small

    Dress is gorgeous and I was sooo excited, but it does not do up and is too small in the bodice. Would love to exchange, but website won't let me.
    Steve H. — 5' 6" tall, 170lbs lbs, 36B, waist 31"
    Fit: Runs Small Size: L Event: Wedding (Guest) Color: Purple Floral Print Purple Floral Print
  4. Product Rating: 1 of 5 stars

    disappointed, but hoping to change my mind

    This dress is stunning, unique, and eye-catching. I love it so much. However, the zipper was faulty, and my dress would not zip up. Even if it was not on my body, it couldn't go up past a certain point. Eventually, after so much effort trying to zip it, it just totally broke off. I have reached out to the company & am happy to change my one-star review once we determine how to make this better. I will update my review then!
    Response from Lulus.com: Hi Katherine, we're so sorry the zipper broke! We're so glad that you reached out to our Customer Service team and we saw they were able to help. Trust that your feedback is heard and we'll be passing this long to ensure the teams who need to see it, do! Thank you for sharing a review! xo
    Katherine K. — 5' 7" tall, 130lbs lbs
    Fit: True to Size Size: S Event: Wedding Color: Green Floral Print Green Floral Print
  5. Product Rating: 5 of 5 stars

    love the dress

    It runs a bit smaller but overall LOVE the dress! The dress, for me at least, does touch the floor. Unless you wear heels, it will not!
    Sandra R. — 5' 5" tall, 180lbs lbs
    Fit: Runs Small Size: L Event: Wedding (Guest) Color: Purple Floral Print Purple Floral Print
Viewing 7 of 15 Reviews
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