Never order from this company!!!
I ordered this dress, and then my event was cancelled. I never even opened the package, and I returned it immediately. I never received money back for my return - their excuse? It came back damaged??? I never even opened the mail package, let alone look at the dress!! If the dress was "damaged" it was on their end! I have been a loyal customer for well over a decade and have spent tens of thousands of dollars here, and for them to pull that and...
Read More
Response from Lulus.com:
Hi, Kelli! We really appreciate you taking the time to share your feedback. We were concerned to hear you had a negative experience, and we're glad our Customer Care team was able to step in and help resolve it. Please don't hesitate to reach out if there's anything else at all we can do for you. xo