RETURN POLICY CHANGE
I have been shopping LULUS for years. They recently changed their return policy which give's only store credit and a restocking fee! I was unaware of this new policy on my most recent order. I will NEVER shop with them again. Free Returns and Money back was a perk and now I feel scammed because I was not aware of new policy and can't get my money back.
Response from Lulus.com:
Hey, Erica! We truly apologize for any confusion with our return policy! For customers in the continental USA, we have a 21-day return policy starting from the day your package is delivered to you and offer free return shipping. Each returned item is subject to a $2 restocking fee, which will be...
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