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Customer Reviews

2.9
Product Rating: 2.9 of 5 stars
93 Reviews
Fit: Slightly Small Based on 93 Reviews
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 1 of 5 stars

    Quality going downhill!

    I purchased two dresses and both of them were extremely cheaply made. I returned both dresses in the condition which I received them, but when they processed the return they only offered store credit and said that one of the dresses was stained/ showed signs of wear. Neither dress was worn and neither had stains on them when I returned them. I'm very disappointed with my experience and won't be purchasing anything from them going forward given... Read More
    Response from Lulus.com: Hello Hailey, thanks for your review! We apologize that this dress didn't meet your expectations in person. We want you to love every Lulus purchase, so if you are ever in need, please get in touch with us (lulus.com/customerservice). We would be happy to find a solution for you! xo
    Hailey M.
    Fit: Runs Small Size: M Color: Blue Blue
  2. Product Rating: 2 of 5 stars

    Broken zipper

    Zipper was defective and broke the first time zipping it up
    Response from Lulus.com: Hi Mary, we're so sorry this happened to your dress! Trust that your feedback is heard and will be passed over to the proper teams for review. In the meantime, we're glad to see that you've reached out to our Customer Service and that they were able to help. If you ever have questions or need... Read More
    Mary R.
    Fit: True to Size Size: XL Color: Blue Blue
  3. Product Rating: 4 of 5 stars

    A little big but super cute

    I bought this dress as a bridesmaid for a May wedding. This dress is definitely a team effort, as it's a little difficult to tie the straps yourself. On the back, it has an invisible zipper with a hook and eye, and I was happily surprised with the ease of zipping it up. The dress is a little big for me on the top, but that's mostly because I lack in the bust area lol. I sew, so it's not a big deal for me, but something to consider for my fellow... Read More
    I bought this dress as a bridesmaid for a May wedding. This dress is definitely a team effort, as it's a little difficult to tie the straps yourself. On the back, it has an invisible zipper with a hook and eye, and I was happily surprised with the ease of zipping it up. The dress is a little big for me on the top, but that's mostly because I lack in the bust area lol. I sew, so it's not a big deal for me, but something to consider for my fellow flat chested gals. The inside is lined completely, and I am overall happy with the quality of this dress. The waist gather is a little itchy, but everything else is very comfortable. The bottom of the skirt hits about an inch above my ankle. The bride and I both love the dress, and I can't wait to wear it out! - Avery B.
    I bought this dress as a bridesmaid for a May wedding. This dress is definitely a team effort, as it's a little difficult to tie the straps yourself. On the back, it has an invisible zipper with a hook and eye, and I was happily surprised with the ease of zipping it up. The dress is a little big for me on the top, but that's mostly because I lack in the bust area lol. I sew, so it's not a big deal for me, but something to consider for my fellow flat chested gals. The inside is lined completely, and I am overall happy with the quality of this dress. The waist gather is a little itchy, but everything else is very comfortable. The bottom of the skirt hits about an inch above my ankle. The bride and I both love the dress, and I can't wait to wear it out! - Avery B.
    Avery B. — 5' 2" tall, 98lbs lbs, 32B
    Fit: Runs a Little Large Size: XS Event: Wedding (Bridesmaid) Color: Blue Blue
  4. Product Rating: 3 of 5 stars

    Cheap zipper

    The dress is lovely but just like every other dress I got from lulu.....the zipper is very bad quality. It's stuck and won't go up.
    Response from Lulus.com: Hello Neha, thanks for your review! We apologize that this dress didn't meet your expectations in person. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo
    Neha S. — 5' 5" tall, 130lbs lbs
    Fit: True to Size Size: M Color: Blue Blue
  5. Product Rating: 1 of 5 stars

    Bad zipper

    The dress is beautiful but feels a little cheap. Biggest issue was the zipper gets stuck even when it isn't on so it isn't a fit issue. The zipper track looks a little bent around the seam at the waist. I often couldn't get the zipper to close and ended up returning the dress.
    Response from Lulus.com: Hello, thanks for your review! We apologize that this item didn't meet your expectations in person. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo
    Allison I. — 5' 10" tall, 135lbs lbs, 32DDD, waist 27", 40" hip
    Fit: True to Size Size: S Event: Photoshoot Color: Blue Blue
Viewing 14 of 9 Reviews
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