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Customer Reviews

2.4
Product Rating: 2.4 of 5 stars
9 Reviews
Fit: True to Size
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 1 of 5 stars

    Broke after wearing for 1 hour

    I bought these for my wedding & thought I should wear them once before the ceremony to make sure they're comfortable. These broke within the first hour of me wearing them to work. I work in an office & am seated most of the day, so with extremely minimal use the strap broke. The strap is also oversized & slips off frequently.
    I bought these for my wedding & thought I should wear them once before the ceremony to make sure they're comfortable. These broke within the first hour of me wearing them to work. I work in an office & am seated most of the day, so with extremely minimal use the strap broke. The strap is also oversized & slips off frequently. - Rhiana H.
    Response from Lulus.com: Hello Rhiana! We are so sorry to hear that these broke! We checked your order and we are so happy to see that you spoke with our customer care team and they were able to help make this right! Again, we are truly sorry that happened! Please don't hesitate to reach back out if you have any questions.... Read More
    Rhiana H. — 5' 4" tall, 150lbs lbs, 36B, waist 28", 38" hip
    Fit: Runs Large Size: 7.5 Event: Wedding (Bride) Color: Champagne Champagne
  2. Product Rating: 1 of 5 stars

    Disappointed

    Very poorly made and runs small. The straps were flimsy and snapped while at an event, disappointed. Really sad about the quality of products from Lulus these days
    Response from Lulus.com: Hi Nkechi, thank you for taking the time to share your feedback. We're so sorry to hear these pumps broke while attending an event. This is not a typical experience and we're reaching out via email to make this right. We hope to talk soon! xo
    Nkechi O. — 5' 9" tall
    Fit: Runs Small Size: 11 Color: Light Grey Light Grey
  3. Product Rating: 5 of 5 stars

    Blue satin kitten heels

    I love these satin kitten heels. Beautiful blue and perfectly matches my new dress for special events. These shoes are very well made and I feel like Cinderella wearing them. Thank you so much, Lulus.
    Kathy M. — 5' 7" tall, 120lbs lbs, 32C, waist 25", 34" hip
    Fit: True to Size Size: 9 Event: Vacation Color: Royal Blue Royal Blue
  4. Product Rating: 3 of 5 stars

    Nice but..

    They're really pretty but they run a little loose from the ankle I didn't end up using them.
    Response from Lulus.com: Hi Maricelena, thanks for your review! We apologize that the fit of these pumps weren't quite right for you. Our fit experts (lulus.com/customerservice) are available to provide personalized assistance for all of your sizing needs. We are always happy to help! xo
    Maricelena B.
    Fit: Runs a Little Large Size: 8.5 Event: Wedding Color: Off White Off White
  5. Product Rating: 1 of 5 stars

    Small Toe Box

    These shoes looked perfect for my bridal shoes. However the comments mentioning the tight toe area were right. I even sized up in hopes to have more room, no luck. If you have narrow feet then you might have better luck. Definitely had to return them.
    Response from Lulus.com: Hi, Murphy! Thank you for your feedback. We would love to get in touch with you to recommend some similar styles that can be a better fit for you. Our team of stylists (lulus.com/customerservice) would be happy to help you find items you love! We're always here to help! xo
    Murphy M. — 5' 10" tall, 195lbs lbs, 38C, 42" hip
    Fit: Runs a Little Small Size: 11 Color: Champagne Champagne
  6. Product Rating: 5 of 5 stars

    Classy

    The perfect color, the perfect style! Love the classy look!
    Candy E.
    Fit: True to Size Size: 8 Color: Light Grey Light Grey
  7. Product Rating: 4 of 5 stars

    Shoes

    The shoes run small in toe with space leaving the back of the heel; almost setting on the back edge
    Ruben H.
    Fit: Runs Small Size: 10 Color: Off White Off White
  8. Product Rating: 1 of 5 stars

    The small square wooden block on the heel turned on its first use

    The small, square wooden block on the heel twisted on its first use. By that time, my return window was over. Very upset with the product!
    The small, square wooden block on the heel twisted on its first use. By that time, my return window was over. Very upset with the product! - Aneesha B.
    The small, square wooden block on the heel twisted on its first use. By that time, my return window was over. Very upset with the product! - Aneesha B.
    Response from Lulus.com: Hey, Aneesha! We're so sorry to hear about the heel cap on your shoes. This is not at all a typical experience! We'll be reaching out to you via email shortly to make this right. xo
    Aneesha B. — 5' 5" tall, 32C
    Fit: True to Size Size: 8.5 Event: Night Out Color: Champagne Champagne
  9. Product Rating: 1 of 5 stars

    Elf Vibes

    Unfortunately, these give full elf-shoe-vibes. I can't tell if it's because their SO pointy, the satin/champagne color combo or they just fit to awkwardly, but nonetheless, not a good look.
    Response from Lulus.com: Hey, Brooke! We apologize that these pumps didn't work out and weren't quite what you were hoping for. Our team of stylists (lulus.com/customerservice) would love to help you find pieces that you love! We're always here to help! xo
    Brooke R.
    Fit: Runs Small Size: 11 Event: Wedding Color: Champagne Champagne
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