Product Rating: 1 of 5 stars
Really wanted to love it
The dress is very pretty, but unfortunately, the zipper will not go up. And no, it isn't the sizing. It's literally a super stubborn zipper. My husband literally used all his strength, and it wouldn't budge. I ordered two dresses-three day shipping, but was never able to track them. The expected delivery day came, nothing. So I called, and the customer service department was awesome, sending me a rush new order. Still later than expected. I... Read MoreResponse from Lulus.com:
Dear Sarah, please accept our sincere apologies regarding this experience. We understand this is not our standard, and we are pleased that our customer care team was able to resolve the issue with the defective dresses. Your patience and understanding are truly valued, particularly as this was an...
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