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Customer Reviews

3.9
Product Rating: 3.9 of 5 stars
261 Reviews
Fit: True to Size Based on 261 Reviews
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 5 of 5 stars

    So cute!!

    This dress was so cute. I loved it. I got a large, and it fit amazingly love it!
    Elizabeth R. — 5' 6" tall, 170 lbs, 34D, waist 36"
    Fit: True to Size Size: L Event: Wedding (Guest) Body Type: hourglass Color: Yellow Yellow
  2. Product Rating: 3 of 5 stars

    Rips easily but beautiful dress

    Wore it for one night and it ripped at the chest. Beautiful dress but not made with the best material for dancing all night!
    Response from Lulus.com: Hello Samantha, we're so sorry that happened! We will pass this feedback over to the proper teams for review and will be in touch. We want you to be satisfied with every item you purchase from Lulus, so if you need assistance, please contact our customer care team(lulus.com/customerservice) and we... Read More
    Samantha G. — 5' 0" tall
    Fit: True to Size Size: L Event: Wedding (Guest) Color: Emerald Green Emerald Green
  3. Product Rating: 4 of 5 stars

    Great dress

    Beautiful dress that I wore for a choir performance. The fit is flattering! My only issue is that the shoulders sometimes would try to slip down.
    Wren A. — 5' 8" tall, 150 lbs
    Fit: True to Size Size: M Event: Concert/Performance Body Type: hourglass Color: Black Black
  4. Product Rating: 4 of 5 stars

    Adorable!

    I am in between sizes; however, I love this dress! I am not a dress person, and this dress is so comfortable. One thing that does bother me is it being sheer (don't wear dark underwear/bras). It had a few loose threads, but they weren't actually connected to the dress; it was just some threads from it being made (I just pulled them gently off of the dress, just in case they were connected, but they weren't). I am excited to wear them for my... Read More
    McKenna B. — 5' 7" tall, 200 lbs
    Fit: Runs a Little Large Size: XXL Event: Photoshoot Body Type: hourglass Color: White and Pink Toile White and Pink Toile
  5. Product Rating: 1 of 5 stars

    Disappointed in Lulus lack of Integrity. Sad they've lost my business.

    I was originally not going to write a review, but I now feel obligated to for the sake of other paying customers. I feel scammed. Lulus refused to refund initial credit card payment, but instead give me a store credit. I had this dress on for less than 30 seconds (sleeve bows were awkward on my frame, so obvious return). They claimed I "stained" the dress. I tried it on in the afternoon after taking a shower and applying deodorant that morning... Read More
    I was originally not going to write a review, but I now feel obligated to for the sake of other paying customers. I feel scammed. Lulus refused to refund initial credit card payment, but instead give me a store credit. I had this dress on for less than 30 seconds (sleeve bows were awkward on my frame, so obvious return). They claimed I "stained" the dress. I tried it on in the afternoon after taking a shower and applying deodorant that morning (they'd rather body odor?). Apparently had I rubbed the fabric together for 10 seconds to remove the deodorant "stain" or bought it in white, I would've received the $82.46 refund to my original payment. For them to claim they're being generous by giving me store credit is such gaslighting. If they weren't planning on reselling for the same price, would they really give me a "1 time exception" for store credit? I recently spent well over $1K with Lulus (that I did not return), but now no longer trust them to do the right thing. Screen shots of emails and "stain" below. - Rachel B.
    I was originally not going to write a review, but I now feel obligated to for the sake of other paying customers. I feel scammed. Lulus refused to refund initial credit card payment, but instead give me a store credit. I had this dress on for less than 30 seconds (sleeve bows were awkward on my frame, so obvious return). They claimed I "stained" the dress. I tried it on in the afternoon after taking a shower and applying deodorant that morning (they'd rather body odor?). Apparently had I rubbed the fabric together for 10 seconds to remove the deodorant "stain" or bought it in white, I would've received the $82.46 refund to my original payment. For them to claim they're being generous by giving me store credit is such gaslighting. If they weren't planning on reselling for the same price, would they really give me a "1 time exception" for store credit? I recently spent well over $1K with Lulus (that I did not return), but now no longer trust them to do the right thing. Screen shots of emails and "stain" below. - Rachel B.
    Response from Lulus.com: Hi, Rachel! Thank you for taking the time to leave us your feedback. We are sorry to hear about your experience with your return! A member of our customer care team will be following up with you via email. Xo
    Rachel B. — 5' 1" tall, 125 lbs, 34C
    Fit: True to Size Size: S Event: Wardrobe Refresh Body Type: petite Color: Royal Blue Royal Blue
Viewing 10 of 21 Reviews
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