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Customer Reviews

3.8
Product Rating: 3.8 of 5 stars
142 Reviews
Fit: Slightly Large Based on 142 Reviews
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 3 of 5 stars

    Mismatched Fit

    I actually ordered down from what the site told me to. Even going down in size, the top/straps were loose while the bodice area was a snug fit (not too tight though). I couldn't go down in size or up in size, so I ended up returning it. It's a decent dress, but the color doesn't match the Cocktail style of the wedding I'm going to (that's on me, though)
    I actually ordered down from what the site told me to. Even going down in size, the top/straps were loose while the bodice area was a snug fit (not too tight though). I couldn't go down in size or up in size, so I ended up returning it. It's a decent dress, but the color doesn't match the Cocktail style of the wedding I'm going to (that's on me, though) - Melissa J.
    I actually ordered down from what the site told me to. Even going down in size, the top/straps were loose while the bodice area was a snug fit (not too tight though). I couldn't go down in size or up in size, so I ended up returning it. It's a decent dress, but the color doesn't match the Cocktail style of the wedding I'm going to (that's on me, though) - Melissa J.
    Response from Lulus.com: Hello Melissa, thanks for your review! We're sorry to hear that this dress didn't work out for you. At Lulus we want you to feel comfortable and confident wearing our products. Our team of stylists (lulus.com/customerservice) would be happy to help you find items you love! xo
    Melissa J. — 5' 10" tall, 180lbs lbs, 36DD, 44" hip
    Fit: Runs Large Size: L Event: Wedding (Guest) Color: Olive Green Olive Green
  2. Product Rating: 2 of 5 stars

    Missed the cut off time for returns during the holiday season.

    During a busy holiday season with delivery dates being pushed, I thought I would have time to try on the dress and return it if it didn't fit. I did not see the 21-day policy, I guess. The dress was too small, and the zipper isn't the best quality. I understand the price of the dress, so not so concerned with the zipper, but I bought 4 other dresses with fine zipper quality for less and am returning 2 of them today. Won't be purchasing... Read More
    Response from Lulus.com: Hi Margaret, thank you for sharing your feedback with us! We're sorry that this dress wasn't to your liking due to zipper issues. Our customer service team has reached out via email to resolve this matter. We want you to love every Lulus purchase, so if you are ever in need, please get in touch with... Read More
    Margaret B. — 5' 4" tall, 125lbs lbs
    Fit: Runs Small Size: M Event: Ball/Gala Color: Dark Blue Dark Blue
  3. Product Rating: 1 of 5 stars

    Poor fit

    Very ill-fitting, very disappointed, not at all as pictured.
    Response from Lulus.com: Hello Selena, thanks for taking the time to write a review! We'd love to help you shop with confidence in the future. If you would be interested in receiving a personalized fit recommendation, please feel free to contact our team of fit experts (lulus.com/customerservice). We hope to hear from you... Read More
    Selena D.
    Fit: Runs Small Size: L Color: Dark Green Dark Green
  4. Product Rating: 3 of 5 stars

    Way too long!

    I wanted to love this dress so badly, but the length is just a puddle on the floor. Also, the straps are too long, so they keep slipping off. I'm 5'5", pretty standard woman's height. I wish Lulus would offer different lengths in their dresses.
    Response from Lulus.com: Hello Marissa, thanks for your review! We apologize that this dress didn't meet your expectations in person due to the length. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! Xo
    Marissa R. — 5' 5" tall, 140lbs lbs, 32C, waist 26", 36" hip
    Fit: Runs a Little Large Size: S Event: Wedding (Guest) Color: Olive Green Olive Green
  5. Product Rating: 3 of 5 stars

    Slightly Small

    Chest, hips, and length were perfect. It was too tight in the waist which was the only factor keeping me from keeping the dress. Not enough fabric to take out and adjust. Wish it had the tiniest bit of stretch!
    Response from Lulus.com: Hi Madison, thanks for sharing your feedback! We're so sorry this dress ran too small for you. If you would like additional insight regarding fit and sizing for future purchases, please reach out to our team of fit experts (lulus.com/customerservice). We want to help you shop with confidence! xo
    Madison F. — 5' 6" tall, 150lbs lbs, 34C, waist 28", 36" hip
    Fit: Runs a Little Small Size: S Event: Wedding (Guest) Color: Burgundy Burgundy
Viewing 9 of 12 Reviews
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