Product Rating: 1 of 5 stars
So Upsetting
I've ordered many pairs of shoes from Lulus and these have to be the worst. The toe strap is so tight it barely goes over the toes and then proceeds to cut off any and all blood circulation. Unfortunately, Lulus is now implementing a no returns or exchange policy even if their product sizing is inconsistent. I've been a loyal Lulus customer for years and I'm disappointed but their sudden lack of concern for customer satisfaction.Response from Lulus.com:
Hi Thea! We are so sorry for any confusion, we checked into your order and see the heels were purchased at final sale which is why you were not able to return these heels. As outlined in our return policy, Final Sale items are not eligible for return since they are designed to make room for new...
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