LOVE this dress, but
I should have amended this review weeks ago but I kept forgetting. I had previously posted that I received a dress that had a design flaw but after contacting Lulu's via the "chat" feature, I got immediate resolution. The customer service agent (I can't remember her name) couldn't have been more helpful and she made sure I received a replacement dress in ample time for a holiday weekend wedding. With that said, I cannot say enough good things...
Read More
Response from Lulus.com:
Hi, MaryElizabeth! We apologize that this dress had an issue at first but are so glad to hear that our customer service team was able to assist. If you ever have any questions or concerns about your order, please don't hesitate to get back in touch with us! Thanks for your review! xo