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Customer Reviews

3.1
Product Rating: 3.1 of 5 stars
40 Reviews
Fit: True to Size Based on 40 Reviews
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 1 of 5 stars

    Terrible Zipper - couldn't get out of dress!!

    I ordered this dress and tried it on. It fit great, a bit large even. However, when I went to unzip it to take it off, the zipper completely broke and got stuck halfway down! So after wearing the dress for about 60 seconds to try it on, it had already broken, and I was stuck in it. I had to forcefully pull it off, and this left a scratch on my back and a rip in the dress. I should have read the reviews before purchasing, as many others have... Read More
    I ordered this dress and tried it on. It fit great, a bit large even. However, when I went to unzip it to take it off, the zipper completely broke and got stuck halfway down! So after wearing the dress for about 60 seconds to try it on, it had already broken, and I was stuck in it. I had to forcefully pull it off, and this left a scratch on my back and a rip in the dress. I should have read the reviews before purchasing, as many others have clearly had zipper issues. It's ridiculous that Lulus is still allowing this product to be sold!!!! I will most definitely be returning for a full refund! This product is defective and dangerous as it could rip your skin with the broken zipper. - Heidi L.
    Response from Lulus.com: Hello Heidi. We are truly sorry to hear about this happening with the dress's zipper! We pride ourselves on quality and have passed your experience along to the appropriate team to look into. We'd love to help make this right, and so a member of our customer care team will be reaching out to you via... Read More
    Heidi L. — 5' 10" tall, 165lbs lbs, 34D, waist 28", 39" hip
    Fit: Runs a Little Large Size: L Event: Ball/Gala Color: Navy Blue Navy Blue
  2. Product Rating: 1 of 5 stars

    Doesn't fit a real body!

    The sizing for this dress is ridiculous; I am a size 8-10, and neither the M or the L fit. The L zipped up and then immediately broke, and wasn't even flattering, made my hips look like a Mack truck. I loved it on the model, but don't bother getting it if you are bigger than a size 2.
    Response from Lulus.com: Hi Jeannine, thanks for your review! We apologize that the fit of this dress wasn't quite right for you. Our fit experts (lulus.com/customerservice) are available to provide personalized assistance for all of your sizing needs. We are always happy to help! xo
    Jeannine L.
    Fit: Runs Small Size: M Event: Ball/Gala Color: Navy Blue Navy Blue
  3. Product Rating: 5 of 5 stars

    Gorgeous!

    I wore this dress to a black tie wedding in August, and it was absolutely stunning. I was a little disappointed in the material as I thought it would be dressier, but the overall look was great. The fit was comfortable, too. I did have to get the length and straps adjusted, but I'm also a petite sized person.
    I wore this dress to a black tie wedding in August, and it was absolutely stunning. I was a little disappointed in the material as I thought it would be dressier, but the overall look was great. The fit was comfortable, too. I did have to get the length and straps adjusted, but I'm also a petite sized person. - Sherise B.
    Sherise B. — 5' 0" tall, waist 24", 34" hip
    Fit: Runs a Little Large Size: XS Body Type: petite Color: Navy Blue Navy Blue
  4. Product Rating: 2 of 5 stars

    Fits perfectly but zipper is faulty

    This dress was lovely, but I got stuck in it because the zipper is broken. My friend had to pry the zipper open so I wouldn't damage the dress. The rest of the outfit was fabulous, and I really wish I could keep it, but unfortunately, it is not wearable with a faulty zipper.
    Response from Lulus.com: Hello Molly. We are so sorry to hear about the dress arriving with a defective zipper! This isn't a typical experience at all, and we are so happy to see that you've spoken with our customer care team and they were able to help make this right! xo
    Molly K. — 5' 6" tall, 160lbs lbs, 34C, waist 30"
    Fit: True to Size Size: M Event: Wedding (Guest) Color: Navy Blue Navy Blue
  5. Product Rating: 1 of 5 stars

    Runs really small

    The dress runs really small. I ordered a large and it didn't fit
    Response from Lulus.com: Hi Heather, thanks for sharing your feedback! We're so sorry this dress ran too small for you. If you would like additional insight regarding fit and sizing for future purchases, please reach out to our team of fit experts (lulus.com/customerservice). We want to help you shop with confidence! xo
    Heather L. — 5' 6" tall, 155lbs lbs, 34DDD, waist 31", 39" hip
    Fit: Runs Small Size: L Event: Ball/Gala Color: Navy Blue Navy Blue
  6. Product Rating: 4 of 5 stars

    Lovely! But little wiggle room on fit

    Overall, lovely gown and as pictured on the site and description. The fit is the hard part on this. I first ordered a M based on Lulu's suggested size, but it was too wide in the ribcage, by about 2 inches, and the sleeves would drop off my shoulders. The size S is *just* right, with very little forgiveness. At 5'7.5" the shoulder straps would ideally be a centimeter longer as they are tight, and the design for them to lay on the shoulder is... Read More
    Overall, lovely gown and as pictured on the site and description. The fit is the hard part on this. I first ordered a M based on Lulu's suggested size, but it was too wide in the ribcage, by about 2 inches, and the sleeves would drop off my shoulders. The size S is *just* right, with very little forgiveness. At 5'7.5" the shoulder straps would ideally be a centimeter longer as they are tight, and the design for them to lay on the shoulder is visually pretty but a bit impractical when moving around, dancing. Length is long, I'll wear heels easily and still have it touch ground. (In the photo I'm in flats.) - Basia J.
    Basia J. — 5' 7" tall, 140lbs lbs, 34C, waist 27", 41" hip
    Fit: Runs Large Size: M Event: Ball/Gala Color: Navy Blue Navy Blue
  7. Product Rating: 2 of 5 stars

    Zipper!!!

    First- I love this dress. Unfortunately, the zipper is nonfunctional and will not zip. I couldn't get it zipped, and then I couldn't unzip it because it came off track. I almost had to cut myself out. Do NOT recommend unless you replace the zipper before wearing. Very unfortunate as it such a lovely dress.
    First- I love this dress. Unfortunately, the zipper is nonfunctional and will not zip. I couldn't get it zipped, and then I couldn't unzip it because it came off track. I almost had to cut myself out. Do NOT recommend unless you replace the zipper before wearing. Very unfortunate as it such a lovely dress. - Karrie W.
    First- I love this dress. Unfortunately, the zipper is nonfunctional and will not zip. I couldn't get it zipped, and then I couldn't unzip it because it came off track. I almost had to cut myself out. Do NOT recommend unless you replace the zipper before wearing. Very unfortunate as it such a lovely dress. - Karrie W.
    Response from Lulus.com: Hi Karrie, we're so sorry that happened to the zipper! Trust that your feedback is heard and will be passed over to the proper teams for review. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance, please contact us (lulus.com/customer service) and we... Read More
    Karrie W. — 5' 5" tall, 138lbs lbs, 34DD, waist 28"
    Fit: Runs a Little Large Size: M Event: Ball/Gala Color: Navy Blue Navy Blue
  8. Product Rating: 1 of 5 stars

    Cheap Zipper - Beware

    I was so excited to wear this dress to my brother-in-law's wedding this past weekend, but as I'm putting it on, the zipper split halfway through, and I could not get out of the dress. I had to rip the zipper off to where I couldn't wear the dress. Thankfully, the hotel we were at had a mall attached so I was able to get another dress quickly, but I'd advise not buying this one..
    Response from Lulus.com: Hello Allison. We are so sorry to hear about this happening with the zipper! This isn't a typical experience, and a member of our customer care team will be reaching out to you via email shortly to help! xo
    Allison B. — 5' 7" tall, 180lbs lbs
    Fit: Runs a Little Small Size: L Event: Wedding (Guest) Color: Navy Blue Navy Blue
  9. Product Rating: 1 of 5 stars

    Broken zipper at arrival

    I should have trusted the other reviews that mentioned the poor zipper quality. I tried to unzip the dress when it arrived, and the zipper got stuck and will not unzip. The bottom half of the zipper is split open. I guess I should feel lucky that this happened before I tried to wear it to an event and it busted on me! 0/5 stars, didn't even get to try on, so I don't know if it's true to size.
    I should have trusted the other reviews that mentioned the poor zipper quality. I tried to unzip the dress when it arrived, and the zipper got stuck and will not unzip. The bottom half of the zipper is split open. I guess I should feel lucky that this happened before I tried to wear it to an event and it busted on me! 0/5 stars, didn't even get to try on, so I don't know if it's true to size. - Selissa M.
    Response from Lulus.com: Hi Selissa! We're so sorry to hear that this item didn't work out for you because of the zipper. I see you were able to contact customer service to get his issue resolved. Thanks for your review! xo
    Selissa M.
    Fit: True to Size Size: L Color: Navy Blue Navy Blue
  10. Product Rating: 3 of 5 stars

    Gorgeous, but not right for me

    The straps were so weird and would NOT stay up. I was very confused as I could zip the dress all the way, so I assumed it was "fitting" correctly but it just wasn't. Love the cut out and the style but straps weren't going.
    Response from Lulus.com: Hello Kirsten, thanks for your review! We apologize that this dress didn't meet your expectations in person, especially with the straps. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo
    Kirsten D. — 5' 7" tall, 200lbs lbs
    Fit: Runs a Little Small Size: XL Event: Wedding (Guest) Color: Navy Blue Navy Blue
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