Product Rating: 3 of 5 stars
Customer Reviews
- Product Rating: 4 of 5 stars
Great dress!
Bought this dress for a friend's wedding and was really happy with it. Because I'm so short, I did have to take it in to get altered, which was kind of pricey. I got the hem taken up, the straps shortened, and cups added so I didn't need to wear a bra. In the end, I felt really pretty, and continued to get compliments from the photos.
- Product Rating: 1 of 5 stars
Shoulder straps too short
Quality of the material was okay. But the shoulder straps fit was so awkwardly short. I couldn't slip them over my shoulder. I should have paid more attention to the reviews about this item.Response from Lulus.com: Hello Marcela, thanks for your review! We're so sorry that the fit, especially with the straps, wasn't quite right for you. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! We're happy to help! xo - Product Rating: 1 of 5 stars
Zipper is trash
I should have listened to the other reviews. The zipper broke before I could even leave the hotel room. Thank god I brought a backup dress because it is fully unwearable.Response from Lulus.com: Hi Kimberly, we're so sorry to hear that the zipper broke! Your feedback will be passed over to the proper teams and we'll be in touch. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance please contact us (lulus.com/customer service) and we will... Read More - Product Rating: 3 of 5 stars
Beautiful dress but unwearable
The dress is gorgeous, but the second time I put it on, the zipper broke in the middle. I was able to get it over my head, thankfully. But the zipper quality is terrible for a dress of this price. But the zipper made this dress unwearable, sadly. Will be returning the dress.Response from Lulus.com: Hello Lauren. We are so sorry to hear about the zipper breaking! This isn't a typical experience at all, and we are so happy to see that you've already spoken with our customer care team and they were able to help make this right! If you have any other questions or concerns, please don't hesitate to... Read More
