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Customer Reviews

3.1
Product Rating: 3.1 of 5 stars
44 Reviews
Fit: True to Size Based on 44 Reviews
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 4 of 5 stars

    Great dress!

    Bought this dress for a friend's wedding and was really happy with it. Because I'm so short, I did have to take it in to get altered, which was kind of pricey. I got the hem taken up, the straps shortened, and cups added so I didn't need to wear a bra. In the end, I felt really pretty, and continued to get compliments from the photos.
    Bought this dress for a friend's wedding and was really happy with it. Because I'm so short, I did have to take it in to get altered, which was kind of pricey. I got the hem taken up, the straps shortened, and cups added so I didn't need to wear a bra. In the end, I felt really pretty, and continued to get compliments from the photos. - Shoshana W.
    Shoshana W. — 5' 0" tall, 135 lbs, 32C
    Fit: True to Size Size: M Event: Wedding (Guest) Color: Navy Blue Navy Blue
  2. Product Rating: 1 of 5 stars

    Shoulder straps too short

    Quality of the material was okay. But the shoulder straps fit was so awkwardly short. I couldn't slip them over my shoulder. I should have paid more attention to the reviews about this item.
    Response from Lulus.com: Hello Marcela, thanks for your review! We're so sorry that the fit, especially with the straps, wasn't quite right for you. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! We're happy to help! xo
    Marcela C.
    Fit: Runs Small Size: L Event: Wedding (Guest) Color: Navy Blue Navy Blue
  3. Product Rating: 1 of 5 stars

    Zipper is trash

    I should have listened to the other reviews. The zipper broke before I could even leave the hotel room. Thank god I brought a backup dress because it is fully unwearable.
    Response from Lulus.com: Hi Kimberly, we're so sorry to hear that the zipper broke! Your feedback will be passed over to the proper teams and we'll be in touch. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance please contact us (lulus.com/customer service) and we will... Read More
    Kimberly L. — 5' 5" tall, 220 lbs, 36C, waist 37", 45" hip
    Fit: True to Size Size: XL Event: Ball/Gala Color: Navy Blue Navy Blue
  4. Product Rating: 3 of 5 stars

    Beautiful dress but unwearable

    The dress is gorgeous, but the second time I put it on, the zipper broke in the middle. I was able to get it over my head, thankfully. But the zipper quality is terrible for a dress of this price. But the zipper made this dress unwearable, sadly. Will be returning the dress.
    Response from Lulus.com: Hello Lauren. We are so sorry to hear about the zipper breaking! This isn't a typical experience at all, and we are so happy to see that you've already spoken with our customer care team and they were able to help make this right! If you have any other questions or concerns, please don't hesitate to... Read More
    Lauren W.
    Fit: True to Size Size: XXL Event: Ball/Gala Color: Navy Blue Navy Blue
  5. Product Rating: 1 of 5 stars

    Terrible Zipper - couldn't get out of dress!!

    I ordered this dress and tried it on. It fit great, a bit large even. However, when I went to unzip it to take it off, the zipper completely broke and got stuck halfway down! So after wearing the dress for about 60 seconds to try it on, it had already broken, and I was stuck in it. I had to forcefully pull it off, and this left a scratch on my back and a rip in the dress. I should have read the reviews before purchasing, as many others have... Read More
    I ordered this dress and tried it on. It fit great, a bit large even. However, when I went to unzip it to take it off, the zipper completely broke and got stuck halfway down! So after wearing the dress for about 60 seconds to try it on, it had already broken, and I was stuck in it. I had to forcefully pull it off, and this left a scratch on my back and a rip in the dress. I should have read the reviews before purchasing, as many others have clearly had zipper issues. It's ridiculous that Lulus is still allowing this product to be sold!!!! I will most definitely be returning for a full refund! This product is defective and dangerous as it could rip your skin with the broken zipper. - Heidi L.
    Response from Lulus.com: Hello Heidi. We are truly sorry to hear about this happening with the dress's zipper! We pride ourselves on quality and have passed your experience along to the appropriate team to look into. We'd love to help make this right, and so a member of our customer care team will be reaching out to you via... Read More
    Heidi L. — 5' 10" tall, 165 lbs, 34D, waist 28", 39" hip
    Fit: Runs a Little Large Size: L Event: Ball/Gala Color: Navy Blue Navy Blue
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