Super Sad how this turned out!
I ordered this dress for my cousin's wedding, and I was soo excited to wear it. The texture of the dress is amazing and felt so comfortable. I, of course, tried it on before to make sure it fit, and it was perfect. The only issue is I should have practiced walking around in it for long periods of time to realize how poorly knitted the straps were and had to find that out at my cousin's wedding! One of the straps not only broke off during the...
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Response from Lulus.com:
Hi Haley, we're so sorry that happened at your event! Your feedback will be passed over to the proper teams, and we'll be in touch. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance, please contact our customer care team (lulus.com/customerservice),...
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