Product Rating: 2 of 5 stars
Straps broke
Dress was super pretty, but the straps broke before I even wore it. I had to have my friend re-sew the straps back on for me. The dress is definitely too heavy for the thin straps. I then made the mistake of washing it, and the straps are now falling apart even more ugh. I think I might have my friend take the straps off and re-add different thicker straps!
Response from Lulus.com:
Hi Briana, we're so sorry to hear that the straps broke! Your feedback will be passed over to the proper teams and we'll be in touch with you. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo
