Product Rating: 5 of 5 stars
Customer Reviews
- Product Rating: 3 of 5 stars
Ripped on first wear
I really loved this dress. Beautiful color and beautiful fit. I wore it for a wedding and was only in it for a couple of hours, and then it tore. Just disappointed in the quality and was hoping to wear it again.
Response from Lulus.com: Hello Katie. We are so sorry to hear that the dress ripped at your event! This isn't a typical experience, and we want to make this right! We will be reaching out to you via email shortly so that we can help! xo - Product Rating: 3 of 5 stars
Disappointed
The zipper sucked. I have ordered through Lulus for years and have never had bad luck. This time I got a crappy made zipper that didn't zip up and broke upon use. I am generous with the rating due to the fact that I have loved other dresses I have orderedResponse from Lulus.com: Hello Janice. We are so sorry to hear about the bad zipper! This isn't a typical experience, and we want to make this right! Someone from our customer care team will be sending you an email shortly. xo - Product Rating: 1 of 5 stars
arrived with black stains
arrived late and with black stains all over it like ink stains. Why am I being charged a restocking fee for something that was delivered late and with stains! Lulu's has gone downhill :( I will be second guessing my next purchase from themResponse from Lulus.com: Hi Andrea, we're so sorry you received a damaged item! Your feedback will be passed over to the proper teams and we'll be in touch. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo - Product Rating: 5 of 5 stars
Great dress
Perfect material, great length, really great value
