Product Rating: 2 of 5 stars
Zipper broke on 2nd try-on
I loved this dress the first time I tried it on. However, the 2nd time, the zipper elements popped open as soon as it was fully zippered. Interestingly, it was also a green one, as pictured in another review. I planned to wear this dress to my sister's destination wedding, so I can't risk a mishap like a broken zipper. I have written to customer service about the issue and hope to receive a full refund.
Response from Lulus.com:
Hi Melissa, thank you for your review! We're so sorry to hear that the zipper broke. We glad that our Customer Service team were able to assist and get this resolved for you! They (lulus.com/customerservice) are available daily. If you ever have any additional questions or need further assistance,...
Read More


