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Customer Reviews

3.7
Product Rating: 3.7 of 5 stars
210 Reviews
Fit: Slightly Small Based on 210 Reviews
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 2 of 5 stars

    Beautiful dress-too small & low quality zipper

    I was looking for a dress to wear to an all black cocktail theme wedding. I saw this dress and knew it was the one I wanted. I read the reviews and saw a lot of people saying to size up in this dress. I made the silly mistake of not doing that, so I ordered a L. The dress was beautiful; however, I could not zip it up because the back was too tight. I ordered an XL, and it fit perfectly except the zipper would not zip up 3/4 of the way. I tried... Read More
    Response from Lulus.com: Hello Karen. We are so sorry to hear about the dress arriving with a defective zipper! This is not a typical experience, and we are here to help! A member of our customer care team will be reaching out to you via email shortly. xo
    Karen F. — 5' 7" tall, 200lbs lbs, waist 32"
    Fit: Runs Small Size: L Event: Wedding (Guest) Color: Black Black
  2. Product Rating: 2 of 5 stars

    The zipper is soul crushing

    This dress looks beautiful in the photos. I'm 5'3 and got a large because I read it runs small. If you are that short like me, the top of the dress won't fall correctly. The zipper doesn't go up regardless of what size you are. Lulus has a terrible return policy. I'm going to have to lose an additional $5 just to return a dress that was never going to work because of the zipper.
    Response from Lulus.com: Hello Katherine! We are so sorry to hear that this happened. It looks like you were able to return this item for a refund and we've made sure the return label fee on the order will be waived. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance please... Read More
    Katherine T. — 5' 3" tall
    Fit: Runs Small Size: L Event: Wedding (Guest) Color: Lavender Lavender
  3. Product Rating: 5 of 5 stars

    GORGEOUS Dress

    This dress was SO beautiful. I wore it to a bridal shower and got so many compliments. One girl even asked for the like to order it herself!! I felt beautiful in it. Absolutely recommend!
    Nicole C. — 5' 5" tall
    Fit: True to Size Size: M Color: Yellow Yellow
  4. Product Rating: 5 of 5 stars

    Gorgeous Dress

    Beautiful sage dress for my birthday photos!
    Beautiful sage dress for my birthday photos! - Whitney D.
    Beautiful sage dress for my birthday photos! - Whitney D.
    Whitney D. — 5' 4" tall, 34C
    Fit: True to Size Size: M Event: Photoshoot Color: Sage Sage
  5. Product Rating: 2 of 5 stars

    Bad Zipper

    UPDATE: I highly recommend buying a dress from Lulu's. The customer service team reached out to me base on my review and offered a discount to help pay for the seamstress to fix the zipper. I'm super impressed with the customer service, and so happy they wanted to help me get into the stunning dress. I would recommend ordering a size up; the zipper runs past a really bad spot in the boning of the dress, and won't zip up if it's a snug fit. Had... Read More
    Response from Lulus.com: Hello Sara, thanks for your review! We apologize that this dress didn't meet your expectations in person because there was an issue with the zipper, and we are happy to hear you were able to get help from our customer service team. Our customer service team (lulus.com/customerservice) is available... Read More
    Sara A. — 5' 1" tall, 165lbs lbs, 34C, waist 27"
    Fit: Runs a Little Small Size: M Color: Lavender Lavender
  6. Product Rating: 4 of 5 stars

    Zipper issue

    The dress making is beautiful, and I appreciate that it's cleanly finished. It was just too bulky along the waist seam on each side of the zipper. I wasn't able to pull the zipper all the way up. I took it to my local tailor, she had to cut it to reduce the bulk. I had to pay $18 for that adjustment.
    Claudia D. — 5' 1" tall, 111lbs lbs, waist 26"
    Fit: True to Size Size: S Event: Concert/Performance Color: Yellow Yellow
  7. Product Rating: 5 of 5 stars

    ARE YOU KIDDING?!

    Y'all I can't begin to explain how obsessed I am with this dress. I ordered it over a holiday weekend and paid for standard shipping (my estimated delivery date was the 11th, and it arrived on the 2nd, only one business day!) This dress is as beautiful in person as it is in photos; the ruffles are sheer with a floral pattern. The tie straps are adjustable, and it is so flattering. The dress is a tad longer than expected, and I am fairly tall. I... Read More
    Lawson J. — 5' 8" tall, 125lbs lbs, 32B, waist 24", 36" hip
    Fit: True to Size Size: S Event: Wedding (Guest) Color: Black Black
  8. Product Rating: 5 of 5 stars

    Recommend the Sage Tie-Strap Midi Dress

    When the dress came in it was beautiful and the color matches the photo shown. Great quality for a great price. True to size after Lulus recommended an XS to me after I put my measurements in. Perfect for any occasion where you want to look nice.
    When the dress came in it was beautiful and the color matches the photo shown. Great quality for a great price. True to size after Lulus recommended an XS to me after I put my measurements in. Perfect for any occasion where you want to look nice. - Lauryn W.
    Lauryn W. — 120lbs lbs, 32B, waist 25", 35" hip
    Fit: True to Size Size: XS Event: Graduation Color: Sage Sage
  9. Product Rating: 4 of 5 stars

    Stunning Dress

    This is a very sweet dress. It's just a bit tight under the boobs and I would be uncomfortable wearing it for a long time. I'm afraid to size up since I'm small-chested and would likely need it tailored. Definitely worth a try!
    Colleen J. — 4' 8" tall, 34A
    Fit: Runs a Little Small Size: XS Event: Wedding (Guest) Color: Lavender Lavender
  10. Product Rating: 1 of 5 stars

    Way prettier online

    I ordered this dress to wear to a wedding, and it looks really cheaply made, and the tulle is a mess and wrinkled. Will not be wearing unfortunately!
    Response from Lulus.com: Hello Lily, thanks for your review! We apologize that this dress didn't meet your expectations in person. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo
    Lily G. — 5' 4" tall
    Fit: Runs a Little Small Size: M Event: Wedding (Bridesmaid) Color: Black Black
Viewing 6 of 18 Reviews
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