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Customer Reviews

3
Product Rating: 3 of 5 stars
103 Reviews
Fit: Slightly Small
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 5 of 5 stars

    Beautiful dress for a wedding

    I had an issue with this dress and the Lulus customer service team went above and beyond to help fix it. I absolutely loved wearing this to a wedding, the flower details and little cap sleeves are so pretty. Please note I actually wore a small, though this review will say medium. I had thought I needed a medium, but it was just a zipper issue, the small fit perfectly.
    Fit: True to Size Size: M Event: Wedding Color: Black Black
  2. Product Rating: 5 of 5 stars

    Feminine!

    I felt very soft and feminine in this dress. The neckline is fun and the dress is comfortable enough to wear. The overlay is so pretty and I received so many compliments!
    Fit: True to Size Size: S Event: Ball/Gala Color: Black Black
  3. Product Rating: 1 of 5 stars

    Broken Zipper and Poor Quality

    I have ordered from Lulus in the past and have always loved their dresses. So I was looking forward to this dress, but the quality was not how I imagined. When I put on the dress for the first time, the back zipper did not budge. I took it off and played with it for a few minutes until it finally moved. The other few times I did put it on, it required two people to zip up the dress because the zipper would again, not move. I ordered a size medium... Read More
    Response from Lulus.com: Hi Kathryn, we're so sorry to hear that you are having difficulties with the zipper. We would love to get further in touch so please keep an eye out for an email from our team shortly. We look forward to connecting with you! xo
    Fit: True to Size Size: M Event: Ball/Gala Color: Black Black
  4. Product Rating: 1 of 5 stars

    Did not meet expectations

    I wanted to love this dress. The bust fit like a B, and I sized up to an XL after reading reviews. After sizing up, the dress still did not fit. Also, the zipper hardly zips and gets stuck.
    Response from Lulus.com: Hi Ella, thank you for your feedback! We're so sorry to hear that this dress didn't fit quite right. We're happy to help! Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo
    Fit: Runs Small Size: XL Event: Graduation Color: Black Black
  5. Product Rating: 3 of 5 stars

    Beware of Zipper

    Zipper gets super stuck on the fabric and gets really close to breaking! Zipper is faulty!
    Response from Lulus.com: Hello Emily! We're truly sorry that this dress didn't meet your expectations. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance please contact us (lulus.com/customer service) and we will gladly help! Thanks for sharing a review! xo
    Fit: Runs a Little Small Size: L Event: Wedding Color: Black Black
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