Product Rating: 5 of 5 stars
Customer Reviews
- Product Rating: 1 of 5 stars
Zipper
The zipper of the dress separated when I put it on. It could not be repaired, so I had to be pinned into the dress.Response from Lulus.com: Hello Megan! We're truly sorry that this dress's zipper split, and our customer service team has reached out via email to resolve this issue. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance, please contact us (lulus.com/customerservice), and we... Read More - Product Rating: 5 of 5 stars
Great dress! Fast shipping!
I wore this to a Black Tie wedding and got a lot of compliments. It is extremely comfortable and easy to care for. The material is flowy and didn't cling at all. No need to wear a slip which makes it all the better. It is washer/dryer friendly and no need to steam as long as you pull it out of the dryer immediately. - Product Rating: 1 of 5 stars
Zipper
Like the comments said, I experienced a zipper issue. Customer service was very good as they spoke with me about returning the dress, however, I was not able to return it in time due to not being located near UPS so I missed the return window. I may try to involve a seamstress. - Product Rating: 2 of 5 stars
Zipper Chaos
I had trouble zipping the dress up all the way from day one. It always got caught on the seam. The day of the wedding came, and as some of the other bridesmaids tried to help me put it on, the zipper broke. To be clear, it fit perfectly so it didn't break because the dress was too small. I had to be sewn into the dress and cut out of it at the end of the night. Very disappointed.Response from Lulus.com: Hi Landri, we're so sorry that happened to the zipper! Your feedback will be passed over to the proper teams and we'll be in touch. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo