Product Rating: 5 of 5 stars
Customer Reviews
- Product Rating: 5 of 5 stars
Too big
Love the dress for my daughter. Unfortunately, the dress was too big for her. - Product Rating: 2 of 5 stars
Too Small
Item runs small. Didn't fit, would size upResponse from Lulus.com: Hi Alexis, thanks for your review! We apologize that the fit of this dress wasn't quite right for you. Our fit experts (lulus.com/customerservice) are available to provide personalized assistance for all of your sizing needs. We are always happy to help! xo - Product Rating: 2 of 5 stars
Zipper broke on the day of my prom.
LOVED the way that this dress looked on me, but the zipper broke on the day of my prom. I was very distressed as I didn't have a backup option so my mother had to frantically sew me into my dress right before prom.
Response from Lulus.com: Hi Soohee. We are truly sorry to hear that the zipper broke the day of your prom! We understand how stressful that was, and we would never want this to happen! We checked on your order, and we are happy to see that you've already spoken with our customer care team and they were able to make this... Read More - Product Rating: 3 of 5 stars
Please Fix the Zipper
This dress fits me perfectly despite being on the upper end of the size spectrum for XL. The fabric underneath the pleated tier layers is stretchy and forgiving on a curvy body shape like mine. I can't wait to wear it as a guest at an upcoming black-tie wedding. The only issue I have with this beautiful dress is the zipper is of very poor quality and difficult to zip up. I read MANY previous reviews warning of the same issue, with several... Read MoreResponse from Lulus.com: Hello Emily. We are so sorry to hear that your dress arrived with a defective zipper! We'd love to check into this and see how we can help! Someone from our customer care team will be reaching out to you via email shortly! xo
