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Customer Reviews

4.1
Product Rating: 4.1 of 5 stars
692 Reviews
Fit: Slightly Small Based on 692 Reviews
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 3 of 5 stars

    So beautiful once you get it on!

    As many others noted, the zipper is bad. If you're able to get a new zipper, it's amazing! Just stinks you have to pay to get that done after paying for a brand new dress.
    Response from Lulus.com: Hello Anne, thanks for your review! We apologize that this dress didn't meet your expectations in person. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo
    Anne F. — 5' 7" tall, 123lbs lbs, 32C, waist 26"
    Fit: Runs a Little Small Size: S Event: Wedding Color: Black Black
  2. Product Rating: 2 of 5 stars

    Beautiful dress, Poor quality

    I bought this for my bridesmaid dress in my brother's wedding, and I absolutely loved it but unfortunately, the zipper broke the day of the wedding! Thankfully we had an emergency sewing kit, and I had to be sewn into the dress to make it work for the ceremony and reception. I was so sad the dress quality didn't live up to the standards I was expecting. I did get lots of compliments on the dress, and it was beautiful but just super disappointed... Read More
    I bought this for my bridesmaid dress in my brother's wedding, and I absolutely loved it but unfortunately, the zipper broke the day of the wedding! Thankfully we had an emergency sewing kit, and I had to be sewn into the dress to make it work for the ceremony and reception. I was so sad the dress quality didn't live up to the standards I was expecting. I did get lots of compliments on the dress, and it was beautiful but just super disappointed in the quality - Blythe I.
    I bought this for my bridesmaid dress in my brother's wedding, and I absolutely loved it but unfortunately, the zipper broke the day of the wedding! Thankfully we had an emergency sewing kit, and I had to be sewn into the dress to make it work for the ceremony and reception. I was so sad the dress quality didn't live up to the standards I was expecting. I did get lots of compliments on the dress, and it was beautiful but just super disappointed in the quality - Blythe I.
    Response from Lulus.com: Hello Blythe. We are so sorry to hear that the zipper broke at your brother's wedding! This is not a typical experience and someone from our customer care team will be reaching out to you via email shortly. xo
    Blythe I. — 5' 2" tall, 36D
    Fit: True to Size Size: M Event: Wedding Color: Light Pink Light Pink
  3. Product Rating: 3 of 5 stars

    Beautiful Dress, but HORRIBLE zipper

    The dress was gorgeous but ran a little smaller than most Lulu's dresses. Also, the zipper was HORRIBLE! I couldn't get the zipper up at all. After approximately twenty tries, I finally got it up, but then it broke open resulting in me being trapped in the dress with most of my back showing. I never got to wear the dress and because I ordered it for a vacation went past their 21- day return policy.
    Response from Lulus.com: Hi, Brenna! We're so sorry to learn about your issue with the zipper on your dress. A member of our team will be in touch through email soon and we look forward to connecting with you! xo
    Brenna S.
    Fit: Runs Small Size: M Color: Black Black
  4. Product Rating: 2 of 5 stars

    Zipper Malfunction

    Loved the dress so much, I bought it to be a bridesmaid in a wedding! However, the zipper completely failed the first time I wore it (which was AT the wedding). It was awful, but I had no other choice but to wear it. So, we covered it with a makeshift bow. So upset that the quality was poor for the price and that I will not be able to wear it again.
    Loved the dress so much, I bought it to be a bridesmaid in a wedding! However, the zipper completely failed the first time I wore it (which was AT the wedding). It was awful, but I had no other choice but to wear it. So, we covered it with a makeshift bow. So upset that the quality was poor for the price and that I will not be able to wear it again. - Cassie C.
    Loved the dress so much, I bought it to be a bridesmaid in a wedding! However, the zipper completely failed the first time I wore it (which was AT the wedding). It was awful, but I had no other choice but to wear it. So, we covered it with a makeshift bow. So upset that the quality was poor for the price and that I will not be able to wear it again. - Cassie C.
    Response from Lulus.com: Hey Cassie. Thank you for your review. We are so sorry to hear that the zipper broke! This is not a typical experience and someone from our customer care team will be reaching out to you via email shortly. xo
    Cassie C. — 5' 0" tall, 105lbs lbs, 32C, waist 24"
    Fit: True to Size Size: XXS Event: Wedding Color: Black Black
  5. Product Rating: 3 of 5 stars

    Liked but wrong vibe

    It's a really pretty dress but not what the bride wanted!
    Response from Lulus.com: Hi, Jessica! Thanks for your review. If you're ever in need of help with finding an alternative, our personal stylists (lulus.com/customerservice) would love to work with you. We're just a Chat away! xo
    Jessica B. — 5' 6" tall, 135lbs lbs, 34C, waist 28"
    Fit: Runs a Little Large Size: S Event: Wedding Color: Light Pink Light Pink
Viewing 88 of 54 Reviews
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