Product Rating: 5 of 5 stars
Customer Reviews
- Product Rating: 2 of 5 stars
Beautiful dress, Poor quality
I bought this for my bridesmaid dress in my brother's wedding, and I absolutely loved it but unfortunately, the zipper broke the day of the wedding! Thankfully we had an emergency sewing kit, and I had to be sewn into the dress to make it work for the ceremony and reception. I was so sad the dress quality didn't live up to the standards I was expecting. I did get lots of compliments on the dress, and it was beautiful but just super disappointed... Read More
Response from Lulus.com: Hello Blythe. We are so sorry to hear that the zipper broke at your brother's wedding! This is not a typical experience and someone from our customer care team will be reaching out to you via email shortly. xo - Product Rating: 3 of 5 stars
So beautiful once you get it on!
As many others noted, the zipper is bad. If you're able to get a new zipper, it's amazing! Just stinks you have to pay to get that done after paying for a brand new dress.Response from Lulus.com: Hello Anne, thanks for your review! We apologize that this dress didn't meet your expectations in person. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo - Product Rating: 3 of 5 stars
Beautiful Dress, but HORRIBLE zipper
The dress was gorgeous but ran a little smaller than most Lulu's dresses. Also, the zipper was HORRIBLE! I couldn't get the zipper up at all. After approximately twenty tries, I finally got it up, but then it broke open resulting in me being trapped in the dress with most of my back showing. I never got to wear the dress and because I ordered it for a vacation went past their 21- day return policy.Response from Lulus.com: Hi, Brenna! We're so sorry to learn about your issue with the zipper on your dress. A member of our team will be in touch through email soon and we look forward to connecting with you! xo - Product Rating: 3 of 5 stars
Liked but wrong vibe
It's a really pretty dress but not what the bride wanted!Response from Lulus.com: Hi, Jessica! Thanks for your review. If you're ever in need of help with finding an alternative, our personal stylists (lulus.com/customerservice) would love to work with you. We're just a Chat away! xo
