Skip To Main Content
Return to Product

Customer Reviews

2.2
Product Rating: 2.2 of 5 stars
19 Reviews
Fit: True to Size
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 1 of 5 stars

    Bad quality, ruined my wedding day, don't buy it

    Put the shoes on to go to my wedding, as I was walking out the hotel maybe got a few feet away, and then the heel snapped right off...
    Put the shoes on to go to my wedding, as I was walking out the hotel maybe got a few feet away, and then the heel snapped right off... - Carmen C.
    Response from Lulus.com: Hi Carmen, we're so sorry that happened to your shoes! Trust that your feedback is heard and will be passed over to the proper teams for review. We saw that you've since reached out to our Customer Service team, and we're so glad that they were able to help! Feel free to reach back out if you have... Read More
    Carmen C.
    Fit: True to Size Size: 7.5 Event: Wedding (Bride) Color: White White
  2. Product Rating: 1 of 5 stars

    Pass

    Wicked cute, tried them on twice, literally just tried them on, didn't even walk in them attempted to wear them to my bridal shower, and the left heel broke off INSTANTLY. Wonder why they were on sale. Shame. EDIT: I was provided a full refund which speaks to the value and integrity of the company. Thank you!
    Response from Lulus.com: Hello Alexandra. We are truly sorry that the heel broke! We are happy our customer care team was able to help make things right! Please don't hesitate to reach back out if you have any other questions. Thanks for sharing your review. xo
    Alexandra K.
    Fit: True to Size Size: 7.5 Color: White White
  3. Product Rating: 1 of 5 stars

    So disappointing

    I bought these shoes for my wedding civil ceremony. Within one hour of use, one of the heels broke completely off. It was during our photos, and I did not have the option to change, so I had to finish my night with one heel. I bought these early, before there were any reviews, but looking now, it seems like everyone has had this experience. Disappointing to say the least to see how many important events were tarnished over these shoes.
    Response from Lulus.com: Hello Brittany. We are truly sorry to hear about the heel breaking! We will be passing your feedback along to the proper teams to look into. We want to help make this right, so a member of our customer care team will be reaching out to you via email shortly. xo
    Brittany M.
    Fit: True to Size Size: 6 Event: Wedding (Bride) Color: Black Black
  4. Product Rating: 1 of 5 stars

    Biggest mistake ever

    I ordered these for a wedding. The heel broke 5 min after the wedding started. My husband got it back on, but it fell off all night. It was so embarrassing, and I couldn't dance or have fun all night. I see why they are on clearance
    Response from Lulus.com: Hello Bobbi, we sincerely apologize for the broken heel incident at the wedding. This is absolutely not a typical experience with our product, and we want to ensure it's made right. You can expect a direct email from our customer care team shortly to resolve this for you. xo
    BOBBI R. — 5' 2" tall, 185 lbs, 38C, waist 31"
    Fit: True to Size Size: 8 Event: Wedding (Guest) Color: White White
  5. Product Rating: 1 of 5 stars

    The shoe broke the morning of my wedding

    This was horrible, I was walking to the car on my way to MY WEDDING and the right heel broke. No pressure, nothing, it just came off!!! While I am glad this happened before I walked down the aisle, I was sooooo disappointed, like why would this happen on my special day. I had to borrow one of my bridesmaids' wedges, which didn't align with what I had envisioned for my wedding
    This was horrible, I was walking to the car on my way to MY WEDDING and the right heel broke. No pressure, nothing, it just came off!!! While I am glad this happened before I walked down the aisle, I was sooooo disappointed, like why would this happen on my special day. I had to borrow one of my bridesmaids' wedges, which didn't align with what I had envisioned for my wedding - Rael W.
    Response from Lulus.com: Hi Rael, thank you for sharing your feedback! We're so sorry that happened to your heels. Trust that your feedback is heard and will be passed over to the proper teams for review. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance, please contact us... Read More
    Rael W.
    Fit: True to Size Size: 10 Event: Wedding (Bride) Color: White White
Viewing 2 of 2 Reviews
lovelulus