Product Rating: 5 of 5 stars
Customer Reviews
- Product Rating: 3 of 5 stars
Wedding Guest dress
This dress was amazing. It looked great and was very comfortable to wear. Unfortunately, after one wear, the back seams already ripped. I was really disappointed and was hoping some of the reviews of the dress ripping weren't true. With that said, I just can't give this 5 stars as much as I would've liked to
Response from Lulus.com: Hi Mandi, we're so sorry that happened to your dress! Trust that your feedback is heard and will be passed over to the proper teams for review. We saw that you've reached out to our Customer Service team, and we're so glad that they were able to help! Feel free to reach back out if you have any... Read More - Product Rating: 1 of 5 stars
Poorly made
The dress is poorly made. Zipper is falling off. I literally JUST opened the package and there's thread coming out of the seams everywhere. The quality is giving SHEIN. I'm getting my next dress from Fashion Nova. I legit had this problem last year with a similar dress, and thought hey, let me try again with Lulus. What a waste
Response from Lulus.com: Hello Mel, thanks for your review! We're so sorry this dress wasn't as expected when it arrived. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance please contact us (lulus.com/customer service) and we will gladly help! xo - Product Rating: 1 of 5 stars
Cheap
Not worth the money. The fabric feels pretty cheap & There were at least two big tears in the dress before I even tried it on. Can't believe this was over $130. Sadly will be returning it.
Response from Lulus.com: Hello Abigail, thanks for your review! We apologize that this dress didn't meet your expectations in person. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo - Product Rating: 1 of 5 stars
Fell apart at the seams!
Within an hour of wearing to a formal wedding, the seams holding the liner and outer layer of the dress tore apart. Luckily, it did not completely bust to the scivvies, but it was very embarrassing to keep holding the sides of the dress together for 6 hours and not being able to dance at the reception.Response from Lulus.com: Hello Kyley! We are sorry to hear that the dress started to come apart at the seams! This isn't a typical experience at all, and a member of our customer care team will be reaching out to you via email. xo - Product Rating: 3 of 5 stars
Material tore on first wear-dissapointed
The stitching seems not great- it came undone on the side, I didn't tear it, I cut the tag, and it just unraveled where the plastic tag was. So I can't even return it. It is also slightly big around the breast, but got a lot of compliments, loved it so pretty disappointed in the stitching.
Response from Lulus.com: Hi Rosa, thank you for sharing your feedback with us! We're sorry that this dress's seam came undone, and we see you were able to contact customer service to get this issue resolved. We want you to love every Lulus purchase, so if you are ever in need, please get in touch with us... Read More - Product Rating: 5 of 5 stars
So pleased!
This was my first choice and ended up being the one I went with because it fit perfectly! No tailoring needed! I received so many compliments from the wedding guests. Fit so comfortably and the slit is perfect. - Product Rating: 3 of 5 stars
Runs very small
I ordered a few Lulus dresses to try for a wedding, all size large, and this one was significantly tighter than any of the others. I couldn't even get it over my hips, and I tried on multiple dresses with the same silhouette that fit perfectly in a large. So if you have wider hips, I'd definitely size up once or even twice!Response from Lulus.com: Hi Kate, thanks for sharing your feedback! We're so sorry this dress ran too small for you. If you would like additional insight regarding fit and sizing for future purchases, please reach out to our team of fit experts (lulus.com/customerservice). We want to help you shop with confidence! xo - Product Rating: 5 of 5 stars
Perfect for black tie
Got this for a black tie wedding and it fit fantastically. Hemmed it a little and took it in around the chest so that I didn't have to wear a strapless bra for it, but it held up all night, and is very comfortable!
- Product Rating: 1 of 5 stars
Wanted This Dress So Bad
I ordered this dress for a wedding, and the package never came. I tried to initiate a return, but Lulu's did not allow me to return the dress stating it had been too long since the dress was delivered. I had to run out and order a backup dress from another company that arrived on time and worked beautifully for the fall wedding. Buyers beware that you may never receive this product if ordered.Response from Lulus.com: Hi Tayah, we're so sorry you didn't receive your package! Your feedback will be passed over to the proper teams and we'll be in touch. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo
