Product Rating: 5 of 5 stars
Customer Reviews
- Product Rating: 3 of 5 stars
Wedding Guest dress
This dress was amazing. It looked great and was very comfortable to wear. Unfortunately, after one wear, the back seams already ripped. I was really disappointed and was hoping some of the reviews of the dress ripping weren't true. With that said, I just can't give this 5 stars as much as I would've liked to
Response from Lulus.com: Hi Mandi, we're so sorry that happened to your dress! Trust that your feedback is heard and will be passed over to the proper teams for review. We saw that you've reached out to our Customer Service team, and we're so glad that they were able to help! Feel free to reach back out if you have any... Read More - Product Rating: 1 of 5 stars
Poorly made
The dress is poorly made. Zipper is falling off. I literally JUST opened the package and there's thread coming out of the seams everywhere. The quality is giving SHEIN. I'm getting my next dress from Fashion Nova. I legit had this problem last year with a similar dress, and thought hey, let me try again with Lulus. What a waste
Response from Lulus.com: Hello Mel, thanks for your review! We're so sorry this dress wasn't as expected when it arrived. We want you to be satisfied with every item you purchase from Lulus, so if you ever need assistance please contact us (lulus.com/customer service) and we will gladly help! xo - Product Rating: 1 of 5 stars
Cheap
Not worth the money. The fabric feels pretty cheap & There were at least two big tears in the dress before I even tried it on. Can't believe this was over $130. Sadly will be returning it.
Response from Lulus.com: Hello Abigail, thanks for your review! We apologize that this dress didn't meet your expectations in person. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo - Product Rating: 1 of 5 stars
Fell apart at the seams!
Within an hour of wearing to a formal wedding, the seams holding the liner and outer layer of the dress tore apart. Luckily, it did not completely bust to the scivvies, but it was very embarrassing to keep holding the sides of the dress together for 6 hours and not being able to dance at the reception.Response from Lulus.com: Hello Kyley! We are sorry to hear that the dress started to come apart at the seams! This isn't a typical experience at all, and a member of our customer care team will be reaching out to you via email. xo
