Product Rating: 1 of 5 stars
Wanted This Dress So Bad
I ordered this dress for a wedding, and the package never came. I tried to initiate a return, but Lulu's did not allow me to return the dress stating it had been too long since the dress was delivered. I had to run out and order a backup dress from another company that arrived on time and worked beautifully for the fall wedding. Buyers beware that you may never receive this product if ordered.Response from Lulus.com:
Hi Tayah, we're so sorry you didn't receive your package! Your feedback will be passed over to the proper teams and we'll be in touch. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo
