Product Rating: 2 of 5 stars
Lovable but damaged
I like the dress once I saw it online. Once the dress was delivered and received, the package and dress was damaged, repacked, snagged from footprints. Never try on. Called customer service, and she was apologetic and more than happy to waive the return fee. I was completely satisfied with the outcome. It's always nice to be nice never know what kind of day others are having. Thank you, Trisha HarrisonResponse from Lulus.com:
Hi Trisha, we're so sorry to hear that this dress arrived in a less than perfect condition! This is not at all a typical experience. Trust that your feedback is heard and will be passed over to the proper teams for review. We're so glad to hear that you reached out to our Customer Service team, and...
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