Product Rating: 3 of 5 stars
Disappointed in Lulus
While the dress itself is pretty, some buttons came very discolored and almost appear rusted **Shown in photos** in addition to this flaw, the INSIDE of my bag wreaked of cigarette smoke. And yes, it's the inside of the bag so it wasn't the delivery driver. I am hoping the stench comes out in the wash. I'm truly disappointed in Lulus for these issues. If I didn't desperately need this dress for an event, I would 100% return due to lack of quality... Read More
Response from Lulus.com:
Hi Madison, we're so sorry to hear that! Your feedback will be passed over to the proper teams and we'll be in touch. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance, please let us know! xo