Product Rating: 1 of 5 stars
Poor Quality Chain
Love the design, however, the chain is poor quality. As I tried the bag on my shoulder, the chain snapped in multiple places and fell to the floor. I was unable to fix the chain prior to my event and unfortunately I was unable to use the bag at all.
Response from Lulus.com:
Hello Chloe. We are so sorry to hear that the chain broke! This is not typical and someone from our customer care team will be reaching out to you via email shortly! xo