It arrived in bad condition
I first ordered the dress in size M, and when I tried it on, it was too big (even though I normally always wear size M). So I requested an exchange and ordered it in size S, but this one was also too big and, on top of that, it arrived with a defect: the mesh in the center of the neckline is torn.
Response from Lulus.com:
Hello Estefania. We are so sorry to hear about the dress arriving with a tear on the neckline! This isn't typical at all, and we are happy to see that you've spoken with our customer care team and they were able to help! If you have any other questions, please don't hesitate to reach back out. xo