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Customer Reviews

4.5
Product Rating: 4.5 of 5 stars
1623 Reviews
Fit: Slightly Small
Runs SmallTrue to SizeRuns Large
  1. Product Rating: 4 of 5 stars

    Jacket

    I love the style and the color is beautiful, but the fit is slightly smaller in the shoulders.
    Tesha B. — 5' 1" tall, 148lbs lbs, 36D, waist 31", 41" hip
    Fit: Runs a Little Small Size: L Color: Taupe Taupe
  2. Product Rating: 1 of 5 stars

    Defective Jacket and Inconsistent Sizing, Very Disappointed

    I'm extremely disappointed with this purchase. I ordered this jacket when it arrived, the lining on the sleeve was already open and coming apart. This is clearly a quality defect and not something that should happen with a brand-new item. What makes the situation even more frustrating is that the item was marked as final sale, which means I'm unable to return or exchange it. While I understand final sale policies, they should not apply to... Read More
    I'm extremely disappointed with this purchase. I ordered this jacket when it arrived, the lining on the sleeve was already open and coming apart. This is clearly a quality defect and not something that should happen with a brand-new item. What makes the situation even more frustrating is that the item was marked as final sale, which means I'm unable to return or exchange it. While I understand final sale policies, they should not apply to items that arrive damaged or defective. Customers should still expect to receive products in proper condition. In addition, I already own the same jacket in a different color in the same size, and it fits perfectly. However, this one is noticeably smaller, which makes the sizing inconsistent as well. Receiving a faulty item and being left with no resolution is unacceptable, and this experience has been frustrating. I hope Lulus will review this situation and consider offering a replacement, store credit, or another form of resolution for defective items - Fariyal S.
    Response from Lulus.com: Hello Fariyal. We are so sorry to hear that the jacket arrived with the lining not sewn properly! This is not a typical experience at all, and a member of our customer care team will be reaching out to you via email shortly to help out! xo
    Fariyal S. — 5' 4" tall, 116lbs lbs, 32C, waist 27", 36" hip
    Fit: Runs Small Size: XS Event: Holiday Body Type: athletic Color: Black Black
  3. Product Rating: 5 of 5 stars

    This jacket was EVERYTHING

    I bought the pink and received endless compliments! The jacket is high quality in fit and feel, vibrant and can be any vibe you want it to be. It can be funky, classy, professional, or casual -- dress it up or down. It's my favorite "go-to" jacket when I want eyes on me.
    Krista B. — 5' 6" tall, 123lbs lbs, 32DD
    Fit: True to Size Size: S Body Type: Athletic Color: Hot Pink Hot Pink
  4. Product Rating: 5 of 5 stars

    Excelente

    Es excelente, calidad y precio, no es la primera compra que hago en lulus y no me arrepiento nunca de las compras
    Response from Lulus.com: Translated by Lulus Staff: It is excellent, quality and price, it is not the first purchase I have made at Lulus and I never regret the purchases
    Gisela G. — 5' 5" tall, 36D, waist 28", 37" hip
    Fit: True to Size Size: L Event: Night Out Color: Burgundy Burgundy
  5. Product Rating: 3 of 5 stars

    SIZING ISSUES

    This jacket runs AT LEAST 2 sizes too small. Besides that, I love it! Great quality & detailing.
    Response from Lulus.com: Hi, Virginia! Thank you so much for your feedback on the sizing of this jacket. If you would like additional insight regarding sizing for future purchases, please reach out to our team of fit experts (lulus.com/customerservice). We want to help you shop with confidence! xo
    Virginia S.
    Fit: Runs Small Size: L Event: Concert/Performance Color: Taupe Taupe
Viewing 6 of 161 Reviews
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