Product Rating: 1 of 5 stars
First unhappy Lulus customer experience in 6 years
I've loved Lulus since I first started ordering years ago - this is the first purchase I've made that I absolutely hate. It's not necessarily the dress itself, the dress is pretty - it's the zipper and design. I ordered this dress, and NOT EVEN IN THE DRESS - just zipping it physically off of your body - is impossible. It will not zip up and gets stuck on the way down too. I returned it to purchase a new one and the same exact thing happened. My... Read MoreResponse from Lulus.com:
Hello Elizabeth! Thank you for your review! We are so sorry to hear that the dress arrived with a defective zipper! This is not a typical experience at all and we will be reaching out to you via email shortly! Thanks again for sharing a review and you will be hearing from us soon. xo
