Product Rating: 4 of 5 stars
Customer Reviews
- Product Rating: 3 of 5 stars
Ripped on first wear
I really loved this dress. Beautiful color and beautiful fit. I wore it for a wedding and was only in it for a couple of hours, and then it tore. Just disappointed in the quality and was hoping to wear it again.
Response from Lulus.com: Hello Katie. We are so sorry to hear that the dress ripped at your event! This isn't a typical experience, and we want to make this right! We will be reaching out to you via email shortly so that we can help! xo - Product Rating: 3 of 5 stars
Disappointed
The zipper sucked. I have ordered through Lulus for years and have never had bad luck. This time I got a crappy made zipper that didn't zip up and broke upon use. I am generous with the rating due to the fact that I have loved other dresses I have orderedResponse from Lulus.com: Hello Janice. We are so sorry to hear about the bad zipper! This isn't a typical experience, and we want to make this right! Someone from our customer care team will be sending you an email shortly. xo - Product Rating: 1 of 5 stars
Poor quality zipper
Even not on my body, I could not get this dress to unzip and it kept getting stuck in one spot. Nightmare of a dress, don't waste your time. This isn't the first review mentioning the poor zipper quality and I should have listened. Save yourself the time and money, don't order it.Response from Lulus.com: Hey, Kimberly! We thank you so much for informing our team of this issue. We appreciate each and every review and will be looking into this as this is never the way we want you to receive your order! We see that our team has assisted with your concerns but please do not hesitate to get back in touch... Read More - Product Rating: 2 of 5 stars
Bummed
This dress was so beautiful but the large did not fit well around my ribcage or hips. So I exchanged it for an XL in hopes that it would fit better. The hips fit well, however the top was way too loose now and the dress was super long. I had to get a dress last minute from elsewhere and now that all the wedding stuff is settled, I came back here to find out I can't return a dress that I never wore. Super bummed. Now I'm out $100. ):Response from Lulus.com: Hello Gabrielle! Thank you for sharing your feedback with us. If you would like additional insight regarding sizing for future purchases, please reach out to our team of fit experts (lulus.com/customerservice). We want to help you shop with confidence! xo
