Product Rating: 1 of 5 stars
They sent a replacement and this strap is broken too
The first dress I ordered was obviously a return as someone tied the strap. No problem, lulus immediately another one. I didn't really think about checking this one. Just hung it in my daughter's room because it was ordered for a wedding. When she got home for break, she went to try it on, and this one also had a broken strap. Quality control is not good on this product.Response from Lulus.com:
Hi Marybeth, we're so sorry to hear that you received a damaged dress! Trust that your feedback is heard and will be passed over to the proper teams for review. We saw that you've been in touch with our Customer Service team recently, and we're so glad that they were able to help! If you have any...
Read More

