Disappointed In The Zipper.
I love the dress; it is absolutely beautiful. HOWEVER, on the day of arrival, I tried it on, and as I went to take the skirt off, the zipper separated. could not wear the skirt. I am so upset and disappointed. I ordered this dress in a rush for a specific event, and b/c of this, I had to do a last-minute change of outfit. I love the dress, but paying this much for a dress, I would expect a functioning zipper upon first wear.
Response from Lulus.com:
Hello Ashton, thanks for your review! We apologize that the dress's zipper broke. We see you were able to get help from our customer service team to get this issue resolved. Our customer service team (lulus.com/customerservice) is available daily. If you ever have questions or need assistance,...
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